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Ambassador Thermal Motel is centrally located in Rotorua, near Lake Rotorua and the Polynesian Spa. Facilities include a heated outdoor swimming pool, 2 mineral pools and barbecue facilities. The motel offers spacious studio and apartment accommodation that are serviced daily. Ambassador Motel is situated beside Motutara Golf Course and a short stroll to restaurants, museum, convention centre, and Government Gardens.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Rotorua, this property has an excellent location score of 9.2

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
3 single beds
and
1 double bed
3 single beds
and
2 large double beds
1 double bed
Bedroom
1 double bed
Living room
2 sofa beds
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Living room
2 sofa beds
Bedroom 1
1 single bed
and
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest review summary
Guests loved the <b>central location</b>, making it easy to explore nearby attractions. The staff were praised for their friendliness and helpfulness. <b>Room comfort</b> and <b>cleanliness</b> received mixed reviews, with some noting dated decor. The <b>swimming pool</b> and <b>spa</b> also had mixed feedback, with some guests suggesting upgrades.
This is an automated summary based on 173 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.9
Facilities
7.3
Cleanliness
7.9
Comfort
7.8
Value for money
7.7
Location
9.2
Free WiFi
8.9
Low score for Rotorua

Property surroundings

Facilities of Ambassador Thermal Motel

Most popular facilities

  • 3 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Laundry

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Kitchen

  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed

Living Area

  • Dining area
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not possible).

  • Street parking
  • Accessible parking

Services

  • Daily housekeeping
  • Private check-in/check-out
  • Luggage storage
  • Wake-up service
  • Tour desk
  • Laundry
    Additional charge

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • 24-hour security

General

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
    Additional charge
  • Allergy-free room
  • Heating
  • Soundproofing
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by stairs only

3 swimming pools

Pool 1 - outdoor

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels

Pool 2 - outdoor

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Fence around pool

Pool 3 - indoor

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels

Languages spoken

  • English

House rules
Ambassador Thermal Motel takes special requests - add in the next step!

Check-in
From 14:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about £90. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
NZD 25 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardEftposCash

The fine print
Need-to-know information for guests at this property

Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation.

Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your cheque/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ambassador Thermal Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Ambassador Thermal Motel