Tiletiletesto

splendid hand painted dinnerware by Julia Pilipchatina

Kharkiv, Ukraine

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Hello, I am Julia Pilipchatina - an illustrator and ceramist from Kharkiv, Ukraine.
All materials are food-safe and suitable for hot food.
Thank you so much for your orders! It supports me and my spirit!

Announcement

Last updated on Nov 4, 2023

Hello, I am Julia Pilipchatina - an illustrator and ceramist from Kharkiv, Ukraine.
All materials are food-safe and suitable for hot food.
Thank you so much for your orders! It supports me and my spirit!

1747 Sales

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Julia Pilipchatina

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Julia Pilipchatina

Reviews

Average item review
5 out of 5 stars
(234)
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About Tiletiletesto

Sales 1,747
On Etsy since 2016

Long road to a dream

Shop members

  • Julia Pilipchatina

    Owner, Designer

  • Nataliia Slyzun

    Assistant

Shop policies

Last updated on Feb 23, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Sizing details

Plates can be made in such variations:
Bowls:
- diameter about 20 cm / 7.87";
- diameter about 16 cm / 6.3";
- diameter about 7-10 cm / 2.75-3.95"

Plates with a recess:
- diameter about 19 cm / 7.5";
- diameter about 22 cm / 8.66";
- diameter about 26 cm / 10.24" - this type is closer to a shallow bowl for main courses.

Flat plates:
- diameter about 22 cm / 8.66"

Mugs:
- depend on a batch of mugs that will be created:
380-400 ml - 13-14 oz
500 ml - 17 oz

Leaf platters:
length about - 17 cm - 6.69”
length about - 27 cm - 10.63”

- Please note: all items are hand thrown there could be slight deviations in size, especially in irregular shape plates with rough edges.

- I do not make items on your sizes or forms variations on a commission

Custom and personalised orders

- It is possible to create an author's thematic drawing or a small inscription. Please write us for custom orders.

- REFUND: I can't give a refund for personalized orders after I started to work on your order. If you want to cancel an order, please let me know within 24 hours after purchasing. Thank you for your understanding!

- Personalization on mugs or plates will be painted with my handwriting, it's not a print or calligraphy.

Care instructions

Delicate care is required
Wash with mild detergents.
No dishwashing machine use, only with love of your hands
Do not put in the microwave .

SHIPPING (VERY IMPORTANT TO READ!)

SHIPPING (VERY IMPORTANT TO READ!)
Your joy in receiving the parcel is our main goal!
We are always on your side, please, if the parcel arrived damaged, please take a photo and send us in short terms (up to 14 days). We will take care of this issue: and send you new items asap

Your order processing time

Please, note that due to the fact that plates making is a creative process, including molding, glazing and several stages of firing in the oven, the terms of your order shipping are approximate. And I can't give a guarantee about accurate shipping terms because it does not depend on me in pre-celebration time and COVID restrictions.
If you need your order by a certain date, please ask me about expedited shipping.

If package ships more than usual time and there are no tracking information

I'm sending your parcels using the postal service UkrPoshta, when your parcel reaches the border, the post office of your country works with it. You can find information about the parcel using the tracking number on the post office website of your country.
If the parcel on the way is longer than usual (more than 5-6 weeks) or the information by the tracking number has not been updated, contact your post office in person, where the postal worker will help you find more information about the package (you have all information about the package in your order history), if the parcel is on the way for a very long time - write a statement about the search and send me a photo of the document with your signature.

Some notches and irregular parts

All items are totally handmade, they are not factory items. Normally, there could be some blotches in the glaze, the difference in shape, and +/- size variations and in way of glazing since I'm making all stages by hand. It won't make any impact on its usability and will give a special charm to dinnerware. If it could be a defect I could see it on one of the firing stages - the mug simply could burst up in a kiln.

Seller details

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