All items are sent within 2-3 business days after payment.
The packages are mailed by First class of international registered airmail from Slovakia Europe with Tracking ID. Receipt of goods is the buyer's responsibility. You can track the parcel by click on the tracking number in your list order or here https://tandt.posta.sk/en. After several days you can track the parcel on your local post sites.
Many of our items we send as a small package which means the postman will come to your door and give it to you personally and you will sign for it. If you won't be at home at that moment, they will leave you a notice to pick up a mail piece from the post office. If you didn’t receive this notice, you need track the parcel yourself by upper link. If the parcel is unclaimed by you at the post office and returned to us back, such orders are not refunded. You can again pay the shipping cost for the re-delivery and receive your order.
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SHIPPING TO USA, CANADA
All clocks and notebooks ship by DHL Express shipping in quarantine period with shipping term 3 business days with tracking ID. One of the delivery requirements is your phone number. Therefore, all customers from USA, Canada are requested to enter the phone number in the order notes.
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If there is a deadline (any special occasion), please, contact us before ordering to see if we can adjust ourselves to your situation.
We send orders to Etsy shipping address. If you need an item sent to another address, please contact us. If the buyer gave the wrong address and parcel returned back, buyer must pay shipping cost again.
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EXPRESS SHIPPING
If you need express shipping you can choose the option in the shipping box in accordance with your shipping country in checkout proceed and enter your phone number in the note to order.
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LOST MAIL: We will ship the replacement for lost mail. We consider the package as lost if it wasn't delivered in 40 days after shipping and we don't have current tracking information. All our packages have tracking numbers, and for most countries you can see the tracking info by upper link or using local post sites.
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ATTENTION from Januar 2021!
Due to pandemic situation all over the world we couldn't guarantee any estimated time of STANDARD delivery. That delivery method can be from 3 weeks and more (this is especially true for countries outside the EU). For your safety and guaranteed delivery, we offer DHL Express courier shipping. It takes 1-3 days. If you want like to get your parcel on time, please, choose this delivery method.

ATTENTION from Januar 2021!
Due to pandemic situation all over the world we couldn't guarantee any estimated time of STANDARD delivery. That delivery method can be from 3 weeks and more (this is especially true for countries outside the EU). For your safety and guaranteed delivery, we offer DHL Express courier shipping. It takes 1-3 days. If you want like to get your parcel on time, please, choose this delivery method.