Announcement
ADD 3 Patterns to your basket and get a 15% discount!
Happy knitting!
Featured items
Items
All Items
Shop policies
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
WHERE TO DOWNLOAD MY ORDER?
All our patterns are INSTANT DOWNLOAD. Files will be available to download once payment is confirmed.
Please visit "Your Account" -> ''Purchases' www.etsy.com/your/purchases
and click “Download Files” on the right side of your purchase.
Please do it on your COMPUTER instead of a mobile application on your phone. Or use a BROWSER (Safari, Chrome, Opera, Internet browser) on your phone to log in to Etsy instead of the Etsy mobile application
Let me know if you have any problems downloading your pattern(s).
I WANT REFUND
I want you to be fully satisfied with your pattern purchase.
If you are not satisfied for any reason, simply drop me a private message on Etsy so I can resolve the situation.
By new Etsy policy downloaded digital products are non-refundable but we can always come up with a solution for this.
Custom and personalised orders
Finished products created using our patterns may be used for commercial sale under the following conditions:
• The items must be 100% handmade by you - the purchaser of the pattern (no production line allowed). Every person who uses our patterns to make items for sale must have their own copy of the pattern.
• Any items for sale must state in the item description that they are based on ‘KnittingPatternsGuru’ pattern, include the name of the designer and also include a link to my Etsy shop
• Any items you sell based on our patterns must feature only your own photographs of the item you have made to sell. You do not have permission to use our photographs to help sell your work.
MAY I SELL THE PATTERN?
All patterns offered at KnittingPatternsGuru are protected by international copyright laws and are intended for PERSONAL USE only. Other uses are strictly prohibited. All rights reserved.
This means that you may not sell the patterns or share them in any form, or distribute them (full or partially), or post them on the Internet, or translate them into other languages, or make derivative work.
I NEED HELP WITH THE PATTERN
We do our best to ensure that our patterns are clear, error-free, and contain photos so that you don't feel lost!
However, no matter how many times a pattern is tested and proofread, errors happen. If you feel confused about the pattern, please send me a private message on Etsy.
Don't be embarrassed or think you're too 'inexperienced' to understand the pattern... We want you to have a lovely toy at the end of the day, and that means helping you... you never know, it could be a typo that's totally our fault :)
TRANSLATION TO OTHER LANGUAGES?
If you want to help with translation to other languages please do not hesitate to contact me ;-) I will accept any help.