SyringaSoapery

Handcrafted Artisan Soaps & Shampoo Bars

Rexburg, Idaho
| 7,332 Sales | 5 out of 5 stars 5 out of 5 stars

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Has a history of shipping on time with tracking.

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Average review rating is 4.8 or higher

Announcement    NOTE: Our next shop update will be Friday April 5th, 2024 at 5 PM MT.

SHIPMENT SCHEDULE: We often fulfill orders containing deodorants on Tuesdays only unless otherwise specified. All other orders are generally fulfilled on Tuesdays and Fridays. If you place an order containing a deodorant after 9 AM MT on Tuesday, it will usually be fulfilled the following Tuesday. We will ALWAYS ship orders within 5 business days (7 standard days) of being placed. Please allow up to 5 business days or 7 standard days for your order to be hand-made.

Why use handmade soap? Our handmade soap is made without harsh ingredients like storebought bath bars, and instead contain luxurious and moisturizing plant oils and butters, soothing clays, and natural additives like oatmeal, poppy seeds, and salts. We specialize in cold process soap, which gets its gentle cleansing properties from saponified oils.

Our soaps are 100 % handmade and artisan. They have a silky lather due to the use of almond milk (and sometimes goat milk!). Each full-size bar will weigh approx. 4 oz unless otherwise stated.

If you would like to stay up to date on our activities in the soap world please follow us on Instagram and Facebook @SyringaSoapery

Free random quarter-bar sample soap with any order of *$20 or more. Free random full-size bar on orders of *$75 or more. *before shipping and tax.

To learn more about our brand, visit our social media and other pages. Links can be found below!

*We have a new storefront! Soapmaking is a huge passion of ours, but we also really enjoy creating other forms of art. We have opened a new Etsy shop called xHoneyPunk, where we will sell stickers and enamel pins of our original artworks. If this is something that interests you, we would love to have your support! :)

Announcement

Last updated on Mar 14, 2024

NOTE: Our next shop update will be Friday April 5th, 2024 at 5 PM MT.

SHIPMENT SCHEDULE: We often fulfill orders containing deodorants on Tuesdays only unless otherwise specified. All other orders are generally fulfilled on Tuesdays and Fridays. If you place an order containing a deodorant after 9 AM MT on Tuesday, it will usually be fulfilled the following Tuesday. We will ALWAYS ship orders within 5 business days (7 standard days) of being placed. Please allow up to 5 business days or 7 standard days for your order to be hand-made.

Why use handmade soap? Our handmade soap is made without harsh ingredients like storebought bath bars, and instead contain luxurious and moisturizing plant oils and butters, soothing clays, and natural additives like oatmeal, poppy seeds, and salts. We specialize in cold process soap, which gets its gentle cleansing properties from saponified oils.

Our soaps are 100 % handmade and artisan. They have a silky lather due to the use of almond milk (and sometimes goat milk!). Each full-size bar will weigh approx. 4 oz unless otherwise stated.

If you would like to stay up to date on our activities in the soap world please follow us on Instagram and Facebook @SyringaSoapery

Free random quarter-bar sample soap with any order of *$20 or more. Free random full-size bar on orders of *$75 or more. *before shipping and tax.

To learn more about our brand, visit our social media and other pages. Links can be found below!

*We have a new storefront! Soapmaking is a huge passion of ours, but we also really enjoy creating other forms of art. We have opened a new Etsy shop called xHoneyPunk, where we will sell stickers and enamel pins of our original artworks. If this is something that interests you, we would love to have your support! :)

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Cassidy Syringa

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Cassidy Syringa

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5 out of 5 stars
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About SyringaSoapery

Sales 7,332
On Etsy since 2018

Real soap made the old-fashioned way!

Shop policies

Last updated on Jan 11, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Privacy policy

More information

Last updated on Jan 7, 2023

Frequently asked questions

What do you use to scent your products?

We scent all of our soaps with fragrance oils or essential oils. Please use caution whenever using a body product containing essential oils, and be informed and know what essential oils may affect your body and medical issues and in which way. We use essential oils for SCENT ONLY. We strictly follow IFRA (International Fragrance Association) regulations for the safe usage of fragrance oils in our recipes, and ensure that all fragrance oils we use are high-quality, skin-safe, and from reputable suppliers. Strength of scent after cure will vary so some soaps will have a lighter or stronger scent than others.

If you are sensitive to fragrances, spot-test any fragranced items on a small patch of skin prior to full use.

How should I use and store my soap/shampoo bar?

Be sure to leave your soap or shampoo bar in a well-draining soap dish and out of standing or running water. Bars are best if used within 6-8 months of purchase, as colorants and fragrances will morph or fade over time. If the soap contains large exfoliants, such as poppy seeds or large grains of oatmeal, avoid using it on your face, as it can cause skin irritation.

Additionally, NONE of our products are safe for ingestion or internal use, and ALL products are for external use only. Always be aware of personal allergies and irritations. Spot test all skin products prior to full use. If any products cause irritation, discontinue use immediately.

Oops! I forgot to update my address when I ordered and I need to change it. How do I fix this?

Please contact us immediately, and we will cancel your order. You can then place the order with the correct address.

Ensure that your address is correct before ordering. If your order has already shipped and is returned to us, we can create a listing for an additional, corrected shipping label (for the cost of the label only) and resend it once you have provided us with an updated and correct address and purchased another label. If your order is over the $35 threshold for free shipping and your order is returned to us due to an incorrect address, you will be required to pay for another label to re-ship your order.

If you choose not to purchase a second label and cancel your order, we will refund the cost of the items and sales tax.

How quickly will I get my order?

Our Processing Times are 1-5 days for soaps, shampoo bars, and other items that we have already made and have on-hand, and 3-5 days for our aluminum-free deodorants. These processing times DO NOT include weekends or holidays. We generally ship deodorant orders every Wednesday and other orders on Wednesdays and Fridays.

If you place an order of items we have on hand (such as soap) along with a deodorant, it will ship within 3-5 business days.

The USPS is currently facing peak volume due to COVID-19, so we ask that our customers have patience when waiting for their orders to arrive. Additionally, we are not in control of how quickly your order will arrive once it leaves our hands. All of our shipments will have tracking information.

Why don't you ship to unverified addresses?

The address you provide us upon checkout MUST BE USPS verified. This ensures to us that A.) your address exists, and B.) there is a good chance your order will make it to you without problems. If your order's address is not verified, we will immediately cancel and refund your order and notify you of an unverified address so you can re-place the order with a corrected address.

**As of August, 2020, Etsy does not allow purchase of labels to unverified addresses on their platform. This policy is now enforced by Etsy.

I don't like how this smells. Can I get a refund?

Absolutely no refunds will be given based on scent. We do our best to describe the scents based upon the fragrance and essential oils that are used and descriptions given from our fragrance oil suppliers and manufacturers. On top of this, everyone's nose is different. What smells good to one person may not be a favorite scent of someone else, and vice versa.

Also note that unfragranced soap or deodorant will have a slight scent due to the ingredients used. On occasion, an unfragranced soap bar may absorb a slight amount of scent based on the soap surrounding it on the curing rack, but there will be no fragrance oil or essential oil added to these soaps whatsoever. We keep our unscented soaps separate as much as possible for this reason.

Are your products allergy-safe or allergy-friendly?

We use a variety of ingredients in our products that have been known to cause allergic responses in some individuals. This could include oats/other grains, almonds/other tree nuts, milks, certain pigments, or other botanical additives. At some point, one ingredient may have been in contact with another ingredient. We wash all of our equipment after every batch we make, but we cannot guarantee complete sterility from cross-contamination, and we do not advertise our products as being allergy-friendly or allergy-safe.

Syringa Soapery is not responsible for any accident or injury that results from allergic reactions. Please spot-test all items before full use. If rash or irritation occurs, stop use immediately and contact your physician.

My order hasn't arrived yet. What can you do about this?

Once packages are picked up by or dropped off to the USPS, they are out of our hands. However, we will do what we can as a business to ensure that your items get delivered to you. Packages can become lost in transit, and in these rare cases we can open a missing mail case with the USPS on your behalf. Resolving these cases can take some time, and so we ask for your patience should a problem with shipping occur. If the missing package is un-deliverable to you, we will file an insurance claim with the USPS on the package in question and will pass that refund on to you as it becomes available to us. Additionally, we cannot offer a refund for lost packages until the USPS confirms with us that your order is lost and/or undeliverable.

I believe my package has been stolen! Can you refund me?

We cannot issue refunds out-of-pocket for the errors of the USPS or due to theft. The best way to resolve this is to contact your local post office to to complete a USPS affidavit confirming that your package has been stolen (a postal inspector may contact you about this). You should also file a report with your local police department so they have a record of potential mail theft in your area and can conduct an investigation.

Mail theft is a federal crime, so postal inspectors and law enforcement take this very seriously.

You will need to seek restitution from the USPS if they are at fault (in cases of mis-delivery), or ensure that your delivery location is secure and up to USPS standards.

Do you offer private label or wholesale?

Private Label - No.

Wholesale- It depends.

We do not offer our products wholesale to other Etsy shops, and we will generally contact any businesses that we are interested in working with, which are usually local to us and that understand the limitations of our services. The challenge with wholesaling our cold process soaps is that it takes 6-8 weeks for the bars to be made and to cure to our standards, and so it takes a lot of planning and pre-ordering on the business' end, which may not work or be appealing to many business owners.

Any inquiries about private label sales or wholesaling may be ignored and marked as spam at our discretion.

Do you do custom orders?

We do offer custom orders at our discretion. While cold process soaps are perfect favors for parties, events, and celebrations, we would require 8-10 weeks notice before the event to allow time to order supplies and for the soaps to cure. Melt & Pour bars are also an option for short-notice events with a quick turn-around time, but would still require 2-3 week notice. It really depends on how busy we are and if we may have time to do custom work.

We require payment for any custom work up-front before ordering supplies.

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