Please contact me directly to ask permission to knit and sell items made from my patterns.

If you are fundraising for charity or have a small craft business/knit custom orders I will be delighted to hear from you.

Please note-COPYRIGHT
© Claire Fairall Designs. All designs are copyrighted. All rights reserved. No part of any pattern (illustrations or text) may be copied, reproduced, transmitted or sold.

Digital pdf patterns-
Immediately after payment you will receive a link to your pdf pattern. If you have not downloaded the pattern, I am happy to give a refund or exchange the pattern.

Printed paper patterns-
If there are any problems with your paper pattern, please contact me. I am happy to offer a refund when necessary. But cannot offer exchanges unless I have posted an item in error.

Please ask any questions before buying a pattern, I will be happy to answer any queries you may have.

If you are having problems finding or downloading your digital pattern please follow this link-
https://www.etsy.com/help/article/3949

I'm sorry but I do not sell finished knitted items-I am happy to recomend some talented folk who will be pleased to knit for you.

https://www.etsy.com/uk/shop/NannersKnits

https://www.facebook.com/handknittedtoysbyValerie/

https://www.instagram.com/nannycatknitting/

https://www.etsy.com/uk/shop/AlisKnitShop

https://www.etsy.com/uk/shop/LittleFatMouse

Patterns are either instant download PDF's, or paper printed and posted.

Listings state which version you are purchasing in the tittle, and also in the pattern information.

Digital PDF patterns are available to you as soon as payment is made. After your purchase you’ll see a View your files link which goes to the Downloads page.
(you will not receive your pattern via an email.

Printed paper patterns are posted within 3 days.

if you have ordered the wrong version please contact me to I resolve the issue for you quickly.

This link will help if you are having any problems finding your pdf pattern.
https://www.etsy.com/help/article/3949

Please note-

All patterns are written in English and I cannot provide translations.

I aim for all my patterns to be suitable for beginner or intermediate knitters.

Simple shaping is used through out and any unusual stitches or techniques are fully explained.

My patterns include line by knitting patterns and detailed illustrated instructions for making up.

If you are uncertain please contact me for further advice.

Please check you have purchased an instant download not a printed pattern.
If you go to your purchases and reviews tab you will find a link to the file under the purchase of this pattern.
Purchases and reviews is on the drop down menu under your profile picture on the top right of the screen.
This link will explain further if you are having trouble.

www.etsy.com/uk/help/article/3949

I often have questions from I-Phone or i-pad users.
Web searches have given me this info-
"Your phone will automatically download the files into your “Files” or “My Files” app, depending on which one you have. Some Android users find that they prefer using the free “Files by Google” app, which uses your Google Drive cloud storage to save and manage files."

Please message me to resolve this issue.
If I have not already posted your pattern I will cancel the order and issue a full refund, then you can purchase the instant download.

Please message me.
If you have not downloaded the pattern I can cancel the order and issue a full refund. Then you can purchase the printed version.