AnnieThompsonFlowers

Beautiful faux flowers & plants for your home.

Lewes, England
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| 10,060 Sales | 5 out of 5 stars 5 out of 5 stars

AnnieThompsonFlowers is a Star Seller!

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Has a history of dispatching on time with tracking.

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Average review rating is 4.8 or higher

Announcement    Welcome to Annie Thompson Flowers. Beautiful floral decorations and indoor plants for your home. Most of my items are made to order so please do let me know if you need something urgently and I'll see what I can do. Enjoy browsing!

Announcement

Last updated on 31 May, 2022

Welcome to Annie Thompson Flowers. Beautiful floral decorations and indoor plants for your home. Most of my items are made to order so please do let me know if you need something urgently and I'll see what I can do. Enjoy browsing!

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Annie Thompson

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Annie Thompson

Reviews

Average item review
5 out of 5 stars
(2099)
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About AnnieThompsonFlowers

Sales 10,060
On Etsy since 2014

My love for colour, design, gardens and nature has lead me to working with flowers which I still enjoy 30 years later!

Shop members

  • Annie Thompson

    Owner

Shop policies

Last updated on 28 June, 2022
Hi there,
I aim to get your flowers to you as quickly and carefully as possible. I pack them really well as my items can be fragile and delicate.

If you have any questions please don't hesitate to get in touch with me and I'll get back to you as quickly as possible, usually on the same day!

Sometimes I have to replace flowers which are temporarily unavailable from my supplier with a very similar product, please be aware of this. The overall effect will still be the same but with slightly different flowers.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

I accept payment via Pay Pal.

I'm also happy to take direct transfer payments for orders within the UK.

Delivery

Your item will be shipped within time scale specified for each individual item.

If you order a second item then there is a much smaller postage charge to cover the extra item, I hope this helps with the overall cost of postage.

All UK orders will be sent promptly with second class post. First class and special Delivery is available for a small additional fee - please opt for this option should you prefer it.

Overseas orders will be sent by Royal Mail International Tracked & Signed.
Tracked & signed includes compensation up to £50, for additional insurance please contact me as there will be an extra charge.

Please allow enough time for your order to be delivered from the UK.
Delivery usually takes 5-7 days for Europe and 10-25 days rest of world depending on location and time of year. Most packages do arrive within this time frame, but delivery times are not guaranteed. Please allow up to 30 days for international delivery.

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We are not responsible for any shipping delays due to customs. Depending on the country, packages may stay in customs for several weeks or more. Please look into the customs and import policies of your country before placing your order to avoid any disappointment.

Occasionally there are delays, usually due to customs or local postal services. I'm afraid these are beyond my control. If the item goes missing and you haven't chosen the extra insurance offered then I'm afraid I can't be held responsible.

Insurance is not standard so please contact me in advance if you wish to add this to your order and I will provide you with a quote.

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Your goods will be shipped to the address which appears on your Etsy order , so please update your address before you pay. Remember to include your postcode/zip code for speedy delivery of your package!

Some countries charge tax and duties on international shipments. As the buyer, you are responsible for all taxes, duties and other charges your home country may make.

Additional policies and FAQs

I'm really happy to take on custom orders.

Please note that I'm unable to carry out refunds on custom orders as they are made specifically for your requirements.

I pride myself on providing a high level of customer satisfaction. Please contact me within 24 hours of receiving a product if you are unhappy. I will do my very best to find a solution.

Unfortunately colour variations can occur due to screen calibration issues and so I cannot offer returns for this reason.

More information

Last updated on 11 May, 2022

Frequently asked questions

Sizing details

You can find the sizes in the description section of each item.

Custom and personalised orders

I'm happy to take on custom orders, if it's something I can make for you I'd be glad to! Just ask :)

Gift wrapping and packaging

I'm very happy to gift wrap for you, add a card and a message.

Are the flowers real?

No, they're all artificial, I search for hours to get the best quaility flowers I can find, I only get the ones that look really realistic!

Can I just have the flowers without the container?

Where ever possible and if I have the stock (or you're willing to wait for me to order more stock) then of course, this is no problem. Please just message me anytime!

Can I have part of a set?

Most of the time this is fine, please message me!

Custom and personalised orders

Yes of course, if I have them in stock then I can do this quickly, If I need to order them from my supplier this could take a little longer. Please do message me!