needledboutique

Haberdashery & Hardware - Official YKK Zips made in UK

London, United Kingdom
|
| 9,584 Sales | 5 out of 5 stars 5 out of 5 stars

needledboutique is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    NEW STOCK COMING....

FREE UK Delivery on orders over £50.00

Announcement

Last updated on Jan 31, 2024

NEW STOCK COMING....

FREE UK Delivery on orders over £50.00

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Kay Barwick

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Kay Barwick

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About needledboutique

Sales 9,584
On Etsy since 2016

..

Shop members

  • Kay Barwick

    Owner, Customer Service, Maker

    Mum, wife, dog walker, dinner maker, old stuff collector . Not so keen on stacking the dishwasher but loves sewing, knitting, crochet, weaving, painting etc etc

Shop policies

Last updated on July 6, 2022
Thank you for visiting.
No refunds or returns on special orders / wholesale orders

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 4 hours of purchase

Payment

We accept payments through Etsy's Direct Check Out which includes PayPal, Credit/Debit Cards. :)

Shipping

* Please check Shop Announcements for up to date delivery information.

*Normally Orders are processed within 1-2 days.

*Shipping rates are for Royal Mail International Standard.
Royal Mail do NOT provide tracking numbers for this service.
If you would like shipping with tracking please contact me before purchasing or select a shipping upgrade at the checkout. I can not track parcels with my mind! ;)

*Please note that shipping times may be longer if your parcel is held up at customs in your destination country.

** LOST POST ** Please read

UK 1st and 2nd Class - Royal Mail aim to deliver within 1 -3 working days.
If the item hasn’t been delivered by the due date PLUS 10 working days Royal Mail considers the item lost and I can then claim compensation. Royal Mail will contact you by email to confirm non receipt. I can not re send until the parcel is considered lost with Royal Mail.

Royal Mail International standard insurance.

Delivery in Europe
Royal Mail aim to deliver within 3 - 5 working days.
If the item hasn’t been delivered by the due date PLUS 20 working days Royal Mail considers the item lost and I can then claim compensation. Royal Mail will contact you by email to confirm non receipt.

Delivery worldwide
Royal Mail aim to deliver within 6 - 7 working days.
They endeavor to meet the delivery aims, however for extremely remote locations (e.g. South Pacific Islands) this may not be possible
If the item hasn't been delivered by the due date PLUS 25 working days Royal Mail considers the item lost and I can then claim compensation. Royal Mail will contact you by email to confirm non receipt.

*Please contact me if you have concerns regarding delivery

*I can also pimp the packaging and send on as a glorious gift!

*Free UK shipping is by 2nd class Royal Mail

*Free Worldwide shipping is sent by Standard international. NO TRACKING
(If you would like tracking please contact me for an upgrade :))

*We are happy to ship world wide via Royal Mail. The estimated delivery time for most countries is 5 to 10 working days. We cannot guarantee the delivery time once your order is dispatched as parcels may be delayed by customs.

*Tax duties and customs charges
***Please note that buyers are responsible for any and all duties and customs charges that may be incurred***

Additional policies and FAQs

Care Instructions for Bags

Spot clean fabrics. Not machine washable

Care Instructions for Robes

Hand wash in cool water or gentle/handwash machine wash on cool and hang to dry. Do not tumble dry.
Iron on a cotton setting. :)

Privacy

Privacy Policy - GDPR

I Kay Barwick am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from ETSY. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With ETSY to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

Thank you
Kay Barwick
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

Can you track my international order?

I can only track your order if you upgrade your shipping purchase at the checkout. Regular International Standard shipping does not have tracking included, but it does have insurance up to £40. If a parcel gets lost on route, we have to wait 25 working days after the delvery due date to claim on the insurance. 😊

What's the zipper width?

The size 3 #4.5mm(teeth width) Zipper is 2.7cm wide including the tape

Seller details

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