Shipping within the United Kingdom will be sent via first class Royal Mail.

I usually post out Monday, Wednesday and Friday (except for bank holidays). Orders placed after 11am will normally be processed the following posting day.

Shipping for countries outside of the UK will be sent by Standard Royal Mail Air Mail and this cannot be expedited - please note that these will take longer to deliver. If you want to upgrade to tracked and signed, please do so on check out using the the postage upgrade options. The buyer will be responsible for any customs taxes or charges.

After payment has been cleared I will package and post the item. Please allow 1 to 3 days for this (unless otherwise stated, please see individual item listings for estimated processing times). If for whatever reason your order hasn’t arrived within these time frames (see below) after dispatch, then please do get in touch.

** COVID-19** - please note that some orders may take longer than usual to arrive. Time scales all depend on how back logged the postal system is in your area. All UK orders are sent first class and whilst some are arriving within a couple days, others are taking up to 10 working days to arrive. Please be mindful of this when ordering. For international deliveries, please add an additional 5-7 working days on top of the estimates below.

All items ship from the UK.
Normal shipping times after dispatch:
UK: 1-2 working days
Worldwide: 7 to 30 working days
Please note that the tracked and signed for international shipping upgrade runs on the same shipping estimates stated above.

I cannot be held accountable for delayed orders due to known postal strikes in the area in which the order is due to be delivered.

Customs taxes and charges are the sole responsibility of the customer, and, Joanne Hawker will not be held liable for any fees incurred. Please check your country's regulations before ordering if you are unsure.

All images are copyright to Joanne Hawker and should not be reproduced without my permission.