Experience world-class service at El Dorado Casitas Royale A Spa Resorts - All Inclusive

El Dorado Casitas Royale is an adults-only resort that features gourmet cuisine with the Gourmet Inclusive Experience, a full-service spa, and 13 swimming pools. The elegant and lavish suites are fully appointed and feature a DVD and CD library, personal concierge services from 08:00 until 17:00, a pillow menu and aromatherapy scents delivered in your room. The bright bedrooms offer mosquito nets over the canopy beds. The elegant bathrooms have double sinks and a shower. Some units have an outdoor shower or a hot tub. El Dorado Casitas Royal has an extensive selection of different appealing cuisines from around the world including 10 different restaurants offering world cuisine, contemporary Italian menus, a flavour from the Pacific, a Mediterranean fusion, Caribbean style, and Mexican cuisine. Pizzas and authentic Italian cooking are also offered. There are also 10 swim-up bars, 1 beach bar and 4 lounge bars available. Naay Spa is dividen into the Spa Royale and the Spa Casitas. Spa Royale is in the centre of the property, while Spa Casitas is a 20,000 sq-ft facility offering an extensive menu of traditional and alternative spa treatments. The Bonanza Ranch is the property's own stables with riding horses. There is a guided horseback tour through the jungle so guests can experience the true Riviera Maya beauty.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.2
Cleanliness
8.2
Comfort
8.5
Value for money
7.8
Location
8.3
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Heather
    United States United States
    We had the best time! My husband and I brought both sets of our parents for Christmas and then we stayed an extra week for New Years. The service of the staff at this hotel is incredible. Leo was a great bellman assisting with luggage, Alfonso was...
  • Rosario
    United States United States
    the casitas area is beautiful, a-lot of space and a good amount of restaurants. Leo the bellman gave us the ins and outs of the resort and Ramon our pool man was amazing!
  • Mariline
    Canada Canada
    The connection with the other hotels variety of places for dinner.

Property surroundings

Resort facilities of El Dorado Casitas Royale A Spa Resorts - All Inclusive
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Breakfast
Bathroom
  • Private bathroom
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Languages spoken
  • English
  • Spanish
  • French

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

El Dorado Casitas Royale A Spa Resorts - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash El Dorado Casitas Royale A Spa Resorts - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Dorado Casitas Royale A Spa Resorts - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about El Dorado Casitas Royale A Spa Resorts - All Inclusive

  • El Dorado Casitas Royale A Spa Resorts - All Inclusive is 5 miles from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at El Dorado Casitas Royale A Spa Resorts - All Inclusive is from 15:00, and check-out is until 12:00.

  • Room options at El Dorado Casitas Royale A Spa Resorts - All Inclusive include:

    • Suite

  • El Dorado Casitas Royale A Spa Resorts - All Inclusive offers the following activities / services (charges may apply):

    • The prices at El Dorado Casitas Royale A Spa Resorts - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.