Announcement
Thanks for visiting Tommy Bobbins. Be warned! I have some lovely 'goodies' here! Buying cord supplies from us WILL improve your life for the better! PLUS, I'm having an amazing 30% off sale. With over 20 years of experience in the textile industry, I'm happy to answer any of your questions.
Featured items
Items
All Items
Reviews
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Kalie-Ann Bass on Sep 15, 2023
5 out of 5 starsQuick delivery and pleased with exceptional customer service. On point! Would definitely recommend! Even threw in a little freebie ❤️. Thank you!
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Eleanor on Oct 20, 2022
5 out of 5 starsbought as a gift for a friend as i had been so happy with my first order
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Eleanor on Oct 20, 2022
5 out of 5 starsmy second order from this shop, arrived really quickly and exactly as seen on the website, thank you
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Verity on Sep 26, 2022
5 out of 5 starsBeautifully soft macrame threads, I've loved using it for my macrame
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Eleanor on Sep 11, 2022
5 out of 5 starslovely quality, perfect for my project and arrived quickly and nicely packaged, will definitely be buying more!
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pamelabaron1 on Jul 3, 2022
5 out of 5 starsGood quality cord, lovely to work with. Good value for money. Item as described. Great service thank you.
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About TommyBobbinsStudio
A Textile Enthusiast
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
SHIPPING
All my products are shipped from the UK.
UK items will be posted Royal Mail 2nd Class (2 - 5 days).
The above transit times are for guidance only. Packages may take longer and occasionally, there can be substantial delays due to parcels being held up in the postal system. Please note, that any delays in the postal system are out with my control.
There are options, at checkout, to upgrade your delivery or you can send me a message and I'll help you find the best shipping solution. Please remember to allow for my dispatch and processing times.
DISPATCH and PROCESSING TIMES
I aim to dispatch within 1 to 2 business days from receipt of your order. If I am unable to do this, I will always let you know. If you have a deadline, such as a birthday or any other special occasion, do let me know, and I will make every effort to dispatch your order earlier.
RETURNS and REFUNDS
I am happy to accept returns based on the above Returns Policy - notify me within 14 days of delivery and ship the item(s) back to me within 30 days of delivery. Buyers are responsible for covering the cost of return shipping and items must be returned in their original, unused and unopened condition & with the original packaging. I cannot offer a refund for items that have been lost or damaged in return transit. Please ensure you obtain proof of postage for your returned items. Any underpaid postage, which incurs a charge, will be deducted from the total refund amount.
If items are unclaimed and returned back to me (in their original condition), I'm happy to refund. If you wish me to resend, buyers will be responsible for cost of postage.
CUSTOM REQUESTS
I'm happy to customise orders or to make a unique macramé item entirely for you. My customers have proven to be wonderfully creative! If you are looking for something specific, please send me a message.
CUSTOMER FEEDBACK and REVIEWS
It’s very important to me that you are happy with your overall experience of purchasing from Tommy Bobbins. I am always here to help and will reply to most messages within 24 hours. If you are not happy with your order, or if you have any questions, please get in touch. Please contact me, prior to posting a review, with any issues or concerns and I will do everything I can to resolve them for you.
CANCELLATIONS
The standard Etsy terms and conditions do not allow me to set my policies longer than 7 days for cancellations. However, as a seller, based in the UK, we are governed by the Consumer Contract Regulations. Therefore, we do accept cancellations, for non exempt items, from the point of sale and up to 14 days after delivery.
Seller details
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