We provide detailed measurements for each item to help you make an informed decision and avoid the need for returns. Please note that lingerie collections or any garments with a crotch area cannot be returned due to hygienic reasons.
All my deliveries have a tracking number and on signed for service. This is important because when using regular mail there have been cases where we were advised that items were not delivered and having a signature provides both the client and ourselves with certainty, this is concrete proof that the order reached the address specified by the customer. Once the courier company's record shows that the package was delivered and signed for, we cannot be held responsible, and therefore, we will not be able to replace or refund the order if the customer denies receiving the item or claims that the signature is not theirs."
Please ensure that your receiving location is secure. It is the buyer's responsibility to provide a safe place for receiving packages. It's important to note that USPS, UPS, and FedEx and Royal Mail insurance do NOT cover theft once your package is marked as delivered by their tracking systems. If a package is stolen by a Porch Pirate, it won't be covered by shipping insurance. In such cases, you will need to file a claim under your homeowner's or renter's insurance and also file a police report.