Privacy Policy for The Joyful Paper Co on Etsy
1. Personal Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you're ordering. You may also choose to provide us with additional personal information if you contact us directly.
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as fulfilling your order, settling disputes, or providing customer support;
when you have provided your affirmative consent, which you may revoke at any time;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services.
3. Information Sharing and Disclosure
Your privacy is important to us. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to (a) respond to legal process or government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following period: 7 years.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information, such as the right to request access, change, or delete your personal information. We will respond to any requests within a reasonable timeframe.
6. How to Contact Us
For purposes of EU data protection law, I, Ayeshia Pompey, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [at] thejoyfulpaperco.com.