⍚ PACKAGING ⍚
⭐︎ All our items are carefully packed in our own personalized packaging.
⭐︎ If your order needs to be gift wrapped, please select the gift wrap option before checking out - our wrapping skills are on point.
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⍚ SHIPPING INFO ⍚
⭐︎ All our shippings are done through certified mail, so you'll have to sign for the package upon delivery.
⭐︎ If for any reason you're not home when they try to deliver the package, the post man should leave a notice stating the next delivery date or the location of the deposit where you can pick it up from.
⭐︎ If you wish to get the tracking number for your order, please message us and we will be happy to provide it.
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⍚ ESTIMATED TIMES OF ARRIVAL ⍚

⭐︎ Standard shipping:
- USA: 5-15 working days
- Canada: 5-15 working days
- Australia: 5-15 working days
- Europe: 5-10 working days (depending on destination)
- Spain: 1-3 working days
- Rest of the world: 10-20 working days

⭐︎ Upgraded shipping:
- USA: 5-8 working days
- Canada: 5-8 working days
- Australia: 6-12 working days
- Europe: 3-5 working days (depending on destination)
- Rest of the world: 6-12 working days

⭐︎ Express shipping:
- USA: 2-4 working days
- Canada: 2-4 woking days
- Australia: 3-8 working days
- Europe: 2-5 working days (depending on destination)
- Spain: 1-2 working days

*Bear in mind that these estimated times of arrivals escape our control and may vary due to bad weather or customs.
*Orders sent with "Express Shipping" require a signature upon delivery.
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⍚ UNSUCCESSFUL DELIVERY ⍚
If unsuccessful delivery attempts occur or if your package is not collected from the deposit after unsuccessful delivery attempts, the package will be shipped back to us. If you wish for us to resend it to you, we will charge the standard shipping fee of 5.5€ again. If this happens and you'd like to return your order, you will have to wait for us to receive the package before we issue any refunds.

** The following situation we describe is vary rare: if your parcel hasn't been delivered after the estimated time of arrival, please let us know and we will file a claim at the post office so they can try to locate it. Sometimes, the post office can take up to 2 months to solve the claim and give us a resolution.
This means that we can not issue any refunds or resend any orders before having a final resolution where the parcel is located and/or has been shipped back to us.

⭐︎ We are not responsible for orders lost in transit or for any additional fees such as customs, tax, etc.

⍚ WHOLESALE ⍚
We sell wholesale. If you'd like more information, please email us at hello@bossajewels.com ♥
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⍚ JEWELRY INFO ⍚
⭐︎All our jewelry is made of 925 sterling silver, plated with 18k gold.
⭐︎Although gold plating naturally fades over time, if cared for accordingly, your sterling silver jewelry will always be valuable.
⭐︎All pieces are nickel free and hypoallergenic, so nothing to worry about for anyone with sensitive skin and/or children!
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⍚ JEWELRY CARE TIPS ⍚
Follow these easy steps to keep your jewels looking tip-top:
⭐︎ Avoid contact with water, perfume, body lotion or sweat
⭐︎ If they come into contact with any of the above, dry well immediately
⭐︎ Keep your jewelry in a safe, dry place and separately to avoid friction
⭐︎ Your skin’s pH can also influence in the state of conservation of your jewelry.

**These are gold plated jewels, not solid gold. It's normal for the gold plating to fade over time and with use, due to friction and exposure to the elements. How you care for your gold plated jewels influences how long the plating lasts for.