Announcement
Thank you so much for your support!
Please be aware of our new processing times. It may take up to 10 days for your order to ship.
Product duplicates are packaged together by default (ex. ordering 2 orders of Recovery Disks will be packaged together in 1 bag).
If you would prefer separate packaging, please add a note at checkout in the Order Notes section.
USPS is still experiencing severe shipping delays. Please allow UP TO 1-2 weeks for delivery after shipment.
JOIN our mailing list! Sign up to get exclusive offers, be the first to hear about new products, and so much more! Simply copy and paste this link in your browser to sign up!
Mailing List: http://eepurl.com/dG2_J1
INTERNATIONAL ORDERS: We realize many countries have strict import laws. Please familiarize yourself with your country’s customs laws and fees. Many countries have a $40 and under limit for no taxes or fees. We are unable to change the declared value of packages, so if your order is over your country’s customs fees, you may be charged import taxes or fees. We have no way of knowing (and no control over) whether or not you will be charged customs fees or taxes for imported goods. We are also not responsible for any fees you may be charged, as outlined in our Policies. Thank you❤️
For international customers, message us to get an accurate shipping cost.
Tag us on Instagram of your fur babies with our products! We really love to see them ❤️❤️ @thenaturalcavy
For all third party items I sell, it says “Designed and Sold By The Natural Cavy”. I did not design them😂. It’s the only option I have for selling third party products
Please note that The Natural Cavy or anyone associated with The Natural Cavy is not responsible in the extremely unlikely event something happens to your pet(s) because of the use or consumption of my products. Please reach out if you have any questions on this.
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Jan 22, 2018: I'M SO EXCITED MY SHOP IS NOW OPEN!
I hope you and your pets enjoy my products as much as mine do!!
I'm always open for feedback.
Follow me on Instagram and Facebook! @thenaturalcavy
Much Love,
Daniel, Pigster, Karen, Chloe, Carol, Cheddar, and Pearl ❤
Featured items
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About TheNaturalCavy
My goal is to provide small pet owners with high quality, affordable goodies for their little furballs❤️
Production partners
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JoysWithJess
Canada
Provides the beautiful Veggie Pucks and Timothy Hay Seed Heads!
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JR Farm
Germany
A natural pet supply and feed supplier in Germany and other countries
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Karlie
Germany
small animal supplier
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Kaytee
WI, United States
Toy supplier
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Rosewood Pet
United Kingdom
Natural Food Supplier
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Speers Hoff
Germany
A manufacturer of small animal treats
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The Busy Bunny
CA, United States
The Busy Bunny provides safe, healthy, non-toxic toys for guinea pigs, rabbits and other small animals.
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TRIXIE
Germany
Small animal toy supplier
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wood company
WI, United States
wood
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
When will I receive my order?
We typically ship packages out 3-5 days after receival. For larger or more time intensive orders, please allow an extra day or so as many of our items are made to order.
Custom and personalized orders
I would be happy to create a custom order for you! Just message me with what you’re looking for and I’ll be happy to create one for you!
Care instructions
For our cookies and other handmade goods, we recommend the following advice:
Keep away from direct sunlight and store in a cool, dry place.
Best when used within 3 months from purchase.
An Item Arrived Damaged. What should I do?
Unfortunately, the handling at the post office can be rough...to put it lightly. While we do our best to package your order safely, things do happen.
If something arrives broken and it is NOT ON SALE and no coupon was used, we will gladly send a replacement out. And you’re still welcome to feed the broken pieces to your pet!
*items on sale, in addition to orders placed with a coupon are not available for replacements