Yes we do. We combine multiple orders into one package to reduce the shipping fees. If a shipping overage charge happens to occur, the buyer will receive a shipping overage charge refund to their original payment method.

If your item arrives damaged during shipping, please take a photo of all items - box , packaging material, and item.
Send pictures for insurance purposes to me - via Etsy messaging, and we will simply send out a replacement at the fastest shipping speed service at no cost to the buyer.

The buyer is responsible for any duties that may occur at customs.

Yes, you may return your item. Buyers are responsible for any return shipping costs.

Once item is received, and if its in the same condition as it was originally sent, you will be issued an item refund (minus all shipping fees) to your original payment method.

You have 30 days to return your order from the day you received it.

Absolutely! Simply add the code - LOCALPICKUP at "checkout page" in the code section provided and the shipping charge will be removed.
You will be given instructions via Etsy messaging regarding pick up location.

It is my mission and commitment to offer my best product and to give the most best customer service that I possibly can. ❤️

If an item happens to arrive defective or damaged as a result from shipping, a replacement will be sent. Please contact me via Etsy messaging system by:

• letting me know about the issue within 15 days after you receive your order

• you must provide photos of the damaged item and all packaging plus peanuts and send it to me via Etsy messaging system

• for defective items - relatively close-up, clear photo of the issue and send it to me via Etsy messaging system