I use Paypal to collect and process all payments. You are not required to have your own account to purchase any of my patterns or items, Paypal accepts credit or debit cards without creating an account. All prices are listed in £ sterling and Paypal will convert this to your own currency at the checkout. Please note that Paypal sets the exchange rates and these fluctuate. After adding the patterns or items you wish to purchase to the shopping cart you will be directed to Paypal to make the payment. While some information is stored by Paypal to process your order, I have no access to credit/debit cards or customer payment information and no information is shared with any third party.

All ePatterns purchased from this website will be delivered automatically as soon as your payment has cleared.  All ePatterns are sold in PDF format and a download link will be sent to the email address that you used to purchase the pattern. To view patterns you will need Adobe Reader which is available as a free download.  To comply with EU legislation I need to advise you that by downloading the ePattern you are agreeing to these terms and conditions and that automatic rights to cancellation and a refund will no longer apply for purchased items once downloading has started; this is due to the nature of digital goods. If you wish to retain your automatic rights you need to wait 14 days before starting the download.

All items purchased from this website will be posted in 1-3 working days. Standard shipping is Royal Mail First Class (UK), and Airmail (International). I do not include tracking as that costs an additional $8.30 here in England. Please get in touch if items do not arrive within 14 days (UK) and 30 days (international) and I'll do my best to help track the lost items and, if necessary, refund/replace any items lost by mail services. If you incur any excess postage charges (Royal Mail, not customs charges) please do get in touch. I can often refund any extra charges, or help raise a claim with Royal Mail to resolve any extra expense. If for some reason you are not happy with your purchase please contact me, I will do my best to resolve the problem.

If you are having problems with your project please first check that you have the most up to date version of the pattern available, the file name of the most up to date version is listed on each individual pattern page of my website: www.aldersign.com.

All work is © to Sarah Alderson unless otherwise noted. By downloading an ePattern or purchasing an item, you are agreeing to these terms and conditions, and to the copyright and licensing terms attached to these works. Each work and it's contents are fully covered by UK copyright law, regardless of where you live or where the pattern was downloaded. In the UK, Copyright and Design Rights are automatic and do not require registration. All work cannot be shared, distributed or republished by any means in any medium without prior written permission of the copyright owner.

When purchasing an ePattern or kit, you are purchasing a licence to use the instructions to recreate the design or parts of the design for personal use. I also permit the sale of finished items created from my patterns for charity as long as all proceeds go to a registered charity; to sell 20 items that have been created from each of my patterns annually for personal profit; to use a finished item or photos created from my pattern commercially to promote sales of the pattern or yarn; to teach from a pattern provided one copy per student is purchased. This licence also covers my free patterns and tutorials. Credit must be given to Sarah Alderson of Alder Sign Designs in all circumstances, and a link provided back to this website where possible.