All items are different and can take anything from 1-3 weeks to dispatch. If you head over to the listing the description will tell you when the item will dispatch. You can also check the details on your invoice.

We have tried to include all measurements on each listing? If we haven't or would like more information please let us know and we will be happy to assist.

Please check the process time for each listing and select the postal service that suits you best.

Tracking is only available when a tracking option has been purchased. If tracking has been ordered we will add this to your order once dispatched.

YES! Please get in touch if you would like to purchase any items in bulk.

If you would like to return your item simply get in touch with us and we can send you over our return details. We cannot accept returns for personalised orders. The return postage will need to be paid for by the buyer. The original postage, where applicable, will not be refunded as the funds will have already been used to send the original item.

If we have made an error on your item please get in touch with us ASAP so we can try and resolve your problem. We are human and mistakes can happen. We will do everything we can do to help resolve your issue.

If you have received an item that is incorrect or you just don't like it, please don't leave us negative feedback. We ask that customers get in touch with us to give us the opportunity to investigate and amend any errors.

If negative feedback has been received we are then unable to help resolve any issues.

We have spent lots of time writing detailed descriptions for each of our items. Please read them before purchasing your item. We have had some customers assume their orders will all be personalised or will be sent ASAP via a tracked service when this isn't the case, so please read the descriptions.