TedandKip

Colourful and quirky geometric animal illustrations!

Portsmouth, United Kingdom
| 6,705 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    IMPORTANT DELIVERY NOTICE:

International and domestic orders are subject to delays, not with us dispatching them (we usually ship all items within 1-3 business days if the order being placed) but with the postal service itself over the festive period.

SHIPPING: we do not guarantee a delivery date in any orders. If you require this please get in touch BEFORE you place an order and we can arrange upgraded shipping. Once items have left us we are not in control of how long it takes.

There will also be some slight changes to some products due to availability of component parts - for example: all our A4 prints are currently being sent in plastic cellos not our usual biodegradable ones.

Thank you for your patience and for supporting Ted & Kip!

Hello and welcome!

Our products are for colourful kids and awesome adults!

All products in this shop are based on original Ted & Kip illustrations and are drawn/designed by me in my little house by the sea.

If you'd like to keep up to date with what we're up to please follow us on Instagram, Twitter, TikTok or Facebook: @tedandkip.

Hope you have a wonderful day!

We send everything First Class (UK) or International standard (which does not come with tracking) unless otherwise stated in the listing. If you would like to upgrade your postage please contact me before you place an order and I will happily arrange this for you. Thank you.

Announcement

Last updated on Oct 28, 2023

IMPORTANT DELIVERY NOTICE:

International and domestic orders are subject to delays, not with us dispatching them (we usually ship all items within 1-3 business days if the order being placed) but with the postal service itself over the festive period.

SHIPPING: we do not guarantee a delivery date in any orders. If you require this please get in touch BEFORE you place an order and we can arrange upgraded shipping. Once items have left us we are not in control of how long it takes.

There will also be some slight changes to some products due to availability of component parts - for example: all our A4 prints are currently being sent in plastic cellos not our usual biodegradable ones.

Thank you for your patience and for supporting Ted & Kip!

Hello and welcome!

Our products are for colourful kids and awesome adults!

All products in this shop are based on original Ted & Kip illustrations and are drawn/designed by me in my little house by the sea.

If you'd like to keep up to date with what we're up to please follow us on Instagram, Twitter, TikTok or Facebook: @tedandkip.

Hope you have a wonderful day!

We send everything First Class (UK) or International standard (which does not come with tracking) unless otherwise stated in the listing. If you would like to upgrade your postage please contact me before you place an order and I will happily arrange this for you. Thank you.

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Anna Carroll-Smith

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Anna Carroll-Smith

Reviews

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5 out of 5 stars
(1841)
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About TedandKip

Sales 6,705
On Etsy since 2016

A place for those who like bright and pastel weirdness!

Shop members

  • Anna Carroll-Smith

    Owner

    Living by the sea in the (mostly!) sunny south coast of the UK. Drawing colourful characters and drinking many cups of coffee!

Production partners

  • Pardon My Tone

    United Kingdom

    This phone case has been designed in collaboration with another illustrator - Pardon My Tone. It is a illustrative collaboration mixing together our two styles to create this amazing product.

Shop policies

Last updated on Oct 16, 2019

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Sep 13, 2022

Frequently asked questions

Custom and personalised orders

Yes! A lot of items in the shop can be personalised, and I am always more than happy to discuss your needs so please get in touch.

There are some custom/personalised prints already listed in the shop, however if you cannot see the specific item you’d like I’d be happy to create something for you.

Obviously some items, such as enamel pins, cannot be personalised or custom designed without a larger number being ordered, however other items can be purchased individually.

Each type of product is different so if you have an idea let me know and we can discuss how to make it happen!

Wholesale availability

We do wholesale! Lots of the products in the shop are available for wholesale.

Please get in touch if you are wishing to place a wholesale order. You can either direct message us here or email: tedandkip@gmail.com.

Gift wrapping and packaging

We do not currently offer gift wrapping and packaging, however everything we sent out to our customers is beautifully packaged and full of colour.

Lost orders

Thankfully this rarely happens! If it has been longer than 20 days (UK and Europe) or 25 days (rest of the world) then please get in touch & we will endeavour to find out where your package has gotten to.

International orders under £20 are sent out UNTRACKED although we always obtain proof of postage. If your order value was over £20 we MAY be able to provide you with a tracking number depending on the service used.

It is the responsibility of the customer to ensure the correct address. We will write the EXACT address on your package that is provided to us. We will not replace orders due to an incorrect address. If an order is returned to us due to an incorrect address it is the customer’s responsibility to pay the additional postage.

Collection in person

We do not allow collection in person.

What does the shipping upgrade ‘One Day’ mean?

We are currently shipping all orders three times a week, on Monday, and Friday mornings. Items are sent using Royal Mail first class as standard.

If you upgrade your item at checkout to ‘One Day’ shipping this means that your item will still be sent the Mon,Wed,Fri after you place your order but will be sent using Royal Mail Special Delivery Guaranteed by 1pm Next Day service.

Please be aware that this means that Royal Mail guarantee delivery by 1pm the day after it is shipped, not necessarily within one day of the order being placed. This depending on what day (ie if ordered on a Sunday or Bank Holiday it won’t be shipped until the next working day) or what time (ie if ordered after 10am it will be posted the next working day).

Customs, Fees and Duties

Ted & Kip are based in the UK. Any orders being shipped outside of the UK may be subject to Customs and/or Import Fees and handling charges. These custom fees and charges must be paid by the receiver.

EU orders now pay VAT via the IOSS scheme. This is automatically collected by Etsy when you place an order. If you are in an EU country and asked to pay this again by customs to receive your order please contact Etsy directly to resolve this issue.

If you are unsure if any fees will apply to your order, please check with your local customs office before purchasing so you are aware of what charges may occur.

Customs and Import fees vary from country to country, so we cannot give any specific information regarding the charges that may apply.

Returns

We gladly accept returns, please make sure that the item is returned in all it’s original packaging. If this is not possible then the item must be securely wrapped to prevent any damage.

Any damages incurred in the shipping due to items not being packed properly will mean an amount will be deducted from any monies returned.

If the return is from outside the UK please clearly mark on the package ‘RETURNED ITEM/S’ as any customs fees incurred will also be deducted from any monies returned.

Seller details

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