luxelumber

Personalized, Clever, Quality Doormats + Home Decor

Campbell River, Canada
| 7,592 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Announcement    Personalized, clever and fun doormats | Curated home goods | Wedding decor + signage

Follow us along on Instagram @luxe.lumber or visit us at www.luxelumberco.com

Announcement

Last updated on Feb 24, 2024

Personalized, clever and fun doormats | Curated home goods | Wedding decor + signage

Follow us along on Instagram @luxe.lumber or visit us at www.luxelumberco.com

7592 Sales

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Luxe Lumber Co.

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Luxe Lumber Co.

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5 out of 5 stars
(1570)
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About luxelumber

Sales 7,592
On Etsy since 2017

Shop members

  • Robyn

    Owner

Shop policies

Last updated on Mar 1, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Jun 27, 2022

Frequently asked questions

If a package is returned to us due to incorrect address/package was not picked up from shipping courier.

If an item is returned to us due to an incomplete address or if your item was not picked up from the shipping company, we will process a refund less 25% restocking fee.
If you would like to have your item re-sent, you will be required to pay for the shipping costs.

Shipping

Please note: we are not responsible for lost or stolen orders once your order has shipped. Please make sure you send the package to an attended address.

I have just received my doormat and love it. How do I care for my mat?

Make sure you keep your lovely, new, hand painted doormat in a dry, sheltered area – out of the direct elements such as sun, rain, snow, etc. We recommend placing the mat under a covered porch or balcony or even indoors to prolong the life of your mat. Do not saturate the mat as it is made of coconut coir.

If you have lots of cool friends over or have the Amazon driver at your door on a daily basis – your mat will eventually show signs of wear.

To clean the mat, shake it out gently to remove the built up dirt.

What size doormats do you offer?

We currently offer two sizes of doormats; 16” x 24” and 24” x 35” - both mats are approx. 1” thick and have a PVC backing to prevent slipping and sliding.

Our 16” x 24” doormats pair nicely with an undermat.

We offer 4 different colours of buffalo plaid undermats which are 24” x 35” and come in black, blue, red, and grey.

Do you offer gift notes?

Yes, please provide a note at check out if you require a gift note with your order along with what you'd like the gift message to be. We do not offer gift wrapping at this time.

Note:

All mats are different and unique. Some may be darker or lighter than the photo or have variances of colour in the mat. Since coir is made from the husks of coconuts, some fibers might be thicker or thinner than others. There may also be chunks of the husks in the fibers.