Are your plants alive?
-No.
How do I care for these plants?
-Our plants are naturally preserved, and do not require water or light. Keep out of direct sunlight.
How long will they last?
-Indoors & away from outside elements, you can expect our plants to last for several years.
Can I store the plants in a box until my event?
-Yes! They will maintain their freshness and color.
Can I use these outdoors?
-Yes, for a non-extended period of time. Direct sun, humidity, or rain will shorten their lifespan.
How do I know how much I need for my project?
-Each listing specifies the size included.
Where do you get your moss and plants?
-All grown and sustainably sourced in the USA.

Return Policy

Begin by contacting us for return authorization number.
Customer is responsible for return shipping within 7 days of delivery. Product must be returned as new and unopened for refund of product cost. A 15% restocking fee may apply to orders under $100 and 20% to orders over $100, we can advise prior to return by contacting us. No returns for international orders.

All shipping prices are for ground or priority mail, depending on the weight and size. Unless you indicate otherwise at the time of placing your order, orders will be shipped to the address you have on file with etsy. Anything returned to us will result in new shipping charges, which will be the responsibility of the buyer.


Returns

International shipping is available on a limited basis due to recently enhanced customs measures. Contact us for availability with a brief description of desired order. Please note that customers are required to pay all duty, VAT, import fees etc. as we're not able to collect and pay on customers behalf for your specific region. No returns for international orders.