Announcement
Thank you for visiting The Filigree Fern
Time required to complete each order varies. Please see individual listing for processing time.
For Holiday delivery please order by December 1st. We can not guarantee delivery in time for gift giving.
I have experienced delays obtaining some fabrics. If your order will take longer to ship I will notify you on or before your anticipated ship by date of any delay.
Thank you to my loyal clients for your patience and understanding.
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Reviews
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jill beavins on Mar 16, 2024
5 out of 5 starsVery slow, weeks to receive swatch
marcia responded on Mar 17, 2024
Thank you for your feedback. I do work out of a small home sewing room, with limited space and thousands of fabric choices it's hard to keep samples in stock. Some samples come to me from my supplier which can take 7-10 days before they ship to my clients. Samples are shipped via first class letter mail to keep the shipping price of the samples free. Shipping upgrades are available, and rushes from my suppliers are also available for a fee. I make this information available in the listing description, but its not always easy to find. I apologize if there was any misunderstanding as to my sample processing times. I do hope you like the fabric!
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ewermine2 on Feb 21, 2024
5 out of 5 starsarrived quickly, in good condition. thank you - will be very useful.
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Edward on Mar 27, 2024
5 out of 5 starsThese curtains are perfect for our Craftsman home! Excellent quality. Price is actually unbelievable for the quality! Glad we ordered the backing for extra privacy. Received very promptly. Highly recommend!
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Dawn on Mar 23, 2024
5 out of 5 starsAbsolutely beautiful and better than expected. I purchased two more. Very happy.
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John on Mar 22, 2024
5 out of 5 starsDelighted with the curtain panels from The Filigree Fern. Excellent workmanship!
About TheFiligreeFern
A bit of everything...
Shop members
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marcia raybuck
Owner
I am a happy mom of three children. I have a passion for creating and making things look beautiful! Born in Canada, I now live in Ohio with my wonderful family!
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Frequently asked questions
Care instructions
Most curtains can be handwashed, hang to dry. Some fabrics may tolerate machine washing on gentle. Always hang to dry.
For Outdoor Fabrics:
To maintain the life of the fabric bring indoors when not in use. Clean by wiping down the fabric or hand washing with warm water and a mild soap solution. Simply rinse with clear water to prevent dirt from embedding itself into the fabric.
The lifespan of outdoor fabrics varies. Chemicals, direct sunlight and hash weather will reduce the life of these fabrics. Wash frequently. Do not store for winter without cleaning. Store in cool dry place, safe from pests.
For Blackout lined Curtains, please dry clean only.
Most fabrics can be ironed, start on a low setting to avoid damage.
Where is my order?
The time it takes to complete each order varies. All orders are created with care and ship in a timely manner.
Estimated delivery dates are provided at checkout. These are estimates only and are not guarantees.
Once your package has been marked as shipped it may take 2-3 business days for tracking to begin.
Rush orders may be available; however, requests must be received before placing your order.
International Shipping
International orders will be charged shipping. Shipping charge overages may occur, in which case a refund will be issued.
Duty charges may be applicable for your country, this is an extra fee charged at time of delivery or checkout.
Rush Request
Rush requests may be available for certain items. To see if a rush is available please contact us prior to placing your order. Rush fees are non-refundable.
Curtain Quantity
Please read all descriptions thoroughly. All curtains sold individually unless stated as sold in a "pair".
Color Matching
Color matching online is extremely ineffective. To guarantee the shade of the fabric, please request a sample. Returns are not accepted due to fabric shade.
Custom and personalized orders
Custom requests should be received prior to placing your order. Please do not submit custom requests with any order, as it may not be seen. Seperate messages will ensure a response.
Blackout Lining Options
I have 2 options for Blackout/ Light Blocking.
Option 1 is a high-quality polyester/cotton blend lining. It offers 100% light blocking; it is insulating and noise reducing.
Option 2 is a heavy cotton twill (7oz). It is not as effective as the polyester linings but will provide light blocking with the benefits of being 100% cotton.
Organic options available upon request (additional fee may apply), please request this option prior to purchasing.
Extra Wide Curtains
Standard fabrics usually come in 42-54" width, however many of my drapery fabrics are available up to 120". Wider panels can also be created by sewing multiple panels together. Please contact me for custom requests.
Custom Made to Order
All my items are custom made to order. I do my best to ensure that all items are perfect prior to shipping, however sometimes stiches are out of place and things might not be just right. If this happens please contact me for free repair. I can not accept returns or offer refunds for any reason.
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