o STANDARD: 4 business day turnaround with GROUND shipping. Typically 6-9 business days to your door from placing order.
o RUSH: Next day turnaround with GROUND shipping. Typically 3-6 business days to your door.
o EXPRESS: Next day turnaround with AIR shipping. Typically 2-3 business days to your door.
*The daily cutoff for RUSH & EXPRESS orders is 8:30am (EST) We are unable to allow cancellations on Rush/Express Orders*

Business days are Mon-Fri. A tracking number is sent upon shipment & details regarding your shipping date can be viewed on your "Purchases" page. Shipping carriers do experience rerouting & delays. White Confetti Box is not responsible for lost or delayed packages. We do not ship to PO BOXES or outside the lower 48.

You'll want to check out separately for each address and be sure to update your shipping address as well!

We believe in affordable gifts and do run tight margins to make our boxes priced as low as possible, however do cover the cost of shipping on larger orders! Due to the weight and size of our boxes and our cost to ship them, we aren't able to offer any additional discounts beyond free shipping!

Do you ever have Sales?

Yes we do! Sign up for our newsletter for the BEST way to find out about savings and our latest designs!

https://view.flodesk.com/pages/6172cc26e625581864e3f810

Unfortunately no. We accidentally drank it all. And we do not ship alcohol unfortunately.

CHAMPAGNE LABELS INFO
These labels fit most 187ml mini champagne bottles and are easy to apply--just peel and stick! Be sure to choose a bottle where the base is perfectly symmetrical for the height of the label. If the bottle curves where the label is applied, it'll likely wrinkle around the edges.

LIQUOR LABEL most (but not all) 375ml flask style bottles. Be sure to choose a bottle no larger than 8" tall.

Here is a very helpful set of instructions for removing the old labels and applying the new: https://www.whiteconfettibox.com/how-to-remove-the-original-champ-labels

We double and then triple check to make sure every box is perfect and all items are accounted for so rest assured it's in there--and likely buried under or in the crinkle paper! Although the items were placed in the box carefully, it is likely that items will shift during transit and need a freshening up.

Each of our custom-curated boxes includes a significant discount to purchase as-is, so changing or removing an item won't decrease the cost while swapping it with another. You can certainly add any item to your box from our a la carte section, however!

We do not offer International shipping due to the increased risk of breakage. It is important for us that our White Confetti Boxes arrive flawless and unfortunately shipping overseas allows for the opportunity for damages.

Please visit the link below and scroll down to the bottom of the page to see a detailed answer for each of these questions.

https://www.whiteconfettibox.com/faq/

Unfortunately no. Due to the custom nature of our business, any item that is customized or made for your order is not eligible for a refund. We do however want you to love your order so please contact us with any questions or concerns and we will do backflips to provide ensure you love your experience with our shop! Items that are not customized, are however eligible and can be returned within 14 days of your delivery date. Please contact us for refund pricing on specific items. Returns must be received, at purchasers expense, in the same condition that it was mailed to be eligible for refund. We do recommend expertly packing and purchasing insurance for your returns. Food and/or perishables are not eligible for return and refund.

Please triple check your shipping address before you submit your order. If the address is incorrect, please contact us immediately. Once a package leaves our studio, we are unable to make changes to the address.

Once we received a return package, we are happy to re-ship your gift once the re-shipment fee has been paid (this fee is set by the shipping carrier & not at the discretion of White Confetti Box. The fee is: the return shipping fee + cost of new shipping label)

If we don’t receive a response within 90 days of notifying you that the gift has been returned, the gift is considered unclaimed and becomes property of White Confetti Box . No refunds or credits will be issued.

*We are not responsible for shipping carrier delivery issues*