The hankies come in packaged individual clear poly bags with a label sticker. We provide complimentary gift envelopes (depending on availability) for each hanky as well. The poly bags is to keep the hanky clean during the shipping process. Please remove the poly bags and place it in the envelope for gifting.

However, we are not responsible if the gift envelopes arrive bent due to postal handling. You will need to cover the shipping cost should you decide to request for a replacement.

Ladies hanky are sized approximately 30x30cm
Men hanky are sized approximately 42x42cm

The hankies are brand new and can directly be used for gifting. While I don't suggest the hankies to be washed prior to gifting (to save yourself some work of having to iron and fold them again), if you have to wash it before or after use, hand wash or delicate wash is preferable due to the fragility of the lace edge. After leaving the hanky to dry, there will be wrinkles; so you can iron them on 'low heat' from the back (not directly on the print).

Yes you can! Leave us a note in the order that you would like a proof; proofs are normally sent out 2 days prior to ship processing and ship out. I do not provide proofs for rush order requiring 1-2 days ship out. If you do not reply to the convo within 24 hours, hankies will be processed according to the details left for us.

Processing time is 1-3 business days MAX (not including weekends). Ship out due date is provided by Etsy in your order details. I will bump up order accordingly and if permitted depending on the volume. If you need a rush, please send me a message to ensure I am able to rush it out. You may need the express shipping upgrade.

Yes you can! There is NO fee, NO word limit, NO processing time extension required :) I DO NOT proof read and will copy and paste exactly as how its provided in the order. You will need to order a reprint if you made a typo/error to the custom message.

Calm down. If you have at least a week before the wedding, I can have new ones reprinted (if the error is on our part). Just send me a convo asap. If there is less than a week to the wedding, a refund will be done.

I am not able to respond immediately to any questions in the order details. Questions that require immediate response need to be addressed via Etsy convo. I will typically reply within 12-24 hours.

You can :) I can combine shipping for multiple orders if the order is placed on the same day. To ensure you get the shipping overcharges refund, please drop me a message to request for combine shipment.

No, my store offers PRINTED hankies. Please read carefully the store and listing details. We do not accept returns/refunds because you ordered the wrong type of hanky.