Announcement
Design your own, koala jewelry design, expert custom jeweler is here for you.
Vintage Custom handmade and one of kind Jewelry.
Reliability, Quality with Blessed Love for all client.
Featured items
Items
All Items
Reviews
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Amy on 07 Apr, 2024
5 out of 5 starsAbsolutely beautiful ring! Dainty but noticeable immediately stands out
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Pennie on 01 Apr, 2024
5 out of 5 starsThis ring is so beautiful. It has delicate diamonds shaped and crafted as Ivy. The brilliance of the gems compliment my engagement ring so gracefully. It is absolutely breathtaking!!!!! Thank you so much!
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Waheeda on 29 Mar, 2024
5 out of 5 starsInner circumference is a size 7. Too snug for me. I needed it a little bigger. If you like this ring, order ½ size up.
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Sign in with Apple user on 27 Mar, 2024
5 out of 5 starsWonderful ring, Clear stone very much like pictures
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miaspahn1 on 23 Mar, 2024
5 out of 5 starsThis is the perfect addition to my bridal set!!! Koala jewellery design also did my engagement ring and I’m obsessed!!!
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miaspahn1 on 23 Mar, 2024
5 out of 5 starsThis is the ring of my dreams! It’s exquisite and it was certainly worth the wait! I can’t stop looking at it
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Grace on 21 Mar, 2024
5 out of 5 starsI always love purchasing from KoalaJewelleryDesign! I got this necklace to match my wedding ring set that my now husband got me a few years ago from this Etsy shop. This necklace was well made, and looks exactly like the pictures. I am highly impressed with this necklace and super excited to have something that matches my rings!
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Si on 20 Mar, 2024
5 out of 5 starsThis ring is beautiful. Honestly now that I have it the other comments make sense. It’s hard to take a good picture of it, bc every picture doesn’t show what I’m actually looking at and I think “ not good enough”. It’s a gorgeous ring. I ordered a 7 1/2 the fit is PERFECT. I had 0 issues communicating. 10/10 (will be buying the band soon!) the box the ring came in was super cute too. Not a clasp box ( if you want that think ahead) but it had the cutest light pink bow on it to open it.
About KoalaJewelleryDesign
360' view of Laurel Wreath rose gold with white diamond ring
Shop members
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Sumi
Owner, Designer
10 years expert Custom Jewelry Designer in Toronto, Canada
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amir
Professional Jeweller
25 years experienced jewelry handmade expert
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mike
Setter
diamond & gem stone setter for 20 years and jewelry expert
Production partners
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Golden Rose jewellery
Toronto, ON
jewellery stone setting expert for 20 years.
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simply perfect
Toronto, ON
Jewellery Metal Casting expert.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
We do accept custom design order
* Feel free to contact me for any questions.
Sizing details
* Our standard ring size is 6 (US) but we can adjust our rings from size 3-12
* In case of the ring is not with the size as you ordered, then there is no extra costs on the resize work; There will be a confirmation of your orders.
* In case of you would like to resize after you receive the ring which is with the correct size as you ordered, the cost will be $40 and buyers should be responsible for the shipping costs back and forth.
* Alternatively, you can also have the ring resized by your local jewelry shop which will save time and money.
Rush order
* Please feel free to ask Rush order can be placed if needed. If you would like to do so, msg me before you place your order.
Wedding Bands
All of our engagement rings have matching wedding bands. Please inquire for pictures and pricing.
Custom and personalised orders
In case any alterations were made by your special request (change of size or length, engraved etc),custom design and special orders, we do not accept returns or exchanges since these items were made specifically for you.
Items that have been made in finger size below 4 or above 8.5 are considered custom orders, as well as items made in 18K gold and Platinum, and we cannot offer returns.
* We do engraving and if you need this, leave me a message about the words you want to engrave on your item, that charges $ 10.
* Jewellery certification will be charged $ 25 , by your request, is non refunable.
Return Policy
Please contact us within 14 days of delivery if you are not satisfied with the purchase.
- Items on sale ( discounted) , costume design and personalized orders are NONREFUNDABLE or up to $ 100 USD charges for restock fee.
- 1 year warranty for broken prongs,accent stone fall out and other repairs for specific circumstances.
( Excluding center stone missing and item deformed by force.)
PLEASE NOTE
• Items altered by a third party jeweler may not be returned for any reason.
• Any shipping/ handling and other additional costs including importing tax, breakage fee and C.O.D will not be refunded. The buyer is responsible for all costs associated with the returning of items in order to issue a refund.
Condition of Returns
Jewelry must be unworn, unaltered and in its original condition to be accepted for a return. Returns must include the original receipt with the item. If you no longer have the original receipt, please provide a copy of your shipping confirmation email or online purchase receipt. Return the item packed securely with the original packaging and boxes. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Customers are responsible for return shipping fees. Please send us the tracking number.
Any returns without asking won't be acceptable, C.O.D won't be refund.
Jewelry Certification is nonrefundable.
Payment Plans
Accept payment plans of Koala Jewellery Design is very flexible, it could be a weekly or monthly payment.
The minimum per payment will be $100 USD as a deposit.
The item will be started making once the first payment is received, ready to ship with the full payment is received.
We can hold your item for 3 months, However,for any reason the item is not paid in Full,the Shop keeps the 15% of total price, as a re-stock fee.
Return and Cancellation
We do not carry any stock, all items are made to order.
Cancel the order or return the items would be a great loss for us. the items unrelated to the quality issue may be subject up to $ 100 USD to a restocking fee, depending on the specific circumstance
.( please ask me for the more questions)
Please consider cancellation within 24 hours of placing the order. Any cancellation after the time will incur a corresponding processing fee of 10% of the item amount.
Koala Jewellery Design reserves all the right to refuse any returns that is not our policy.
Seller details
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