Announcement
PLEASE READ
It has recently been brought to our attention that some of our photographs and designs have been unfortunately stolen and used on other platforms. Please be aware that all content you see on our shop is our own original work in which we own the rights to!
A warm welcome to White Witch of The Moon! Every crystal lovers dream 🔮🐇🌙 here you can find a wide range of beautiful crystal healing jewellery, home decor including towers, spheres, free-form statement pieces and witchy home decor including spell bags.
Thank you so much for your continued support and love 🌟 we are so grateful to each and every one of you who has purchased from us and taken an interest in our products. It means the world to us and our fur babies who wouldn’t be here without the support of you. 🐰
If you have any questions or queries AT ALL regarding your order, please contact us through Etsy message only (not email please). We are quick to respond and will always go above and beyond to ensure you have the best possible experience with us 💕
Please don’t leave a “note to seller” at checkout if you require your order to be sent out sooner for a gift etc. Message us directly via Etsy message so we can arrange this for you as we don’t see the notes until we get to the order. 😀
Follow our socials!
Insta - @whitewitchofthemoonofficial
facebook - White Witch of The Moon Ltd
website: www.whitewitchofthemoon.co.uk
DISCLAIMER
White Witch of The Moon Ltd. would like to make it clear that the healing properties of crystals are for spiritual support and are absolutely NOT prescriptions or health care information/advice.
If either you, or someone you know, has a serious health issue, you or they should consult their own doctor and/or other appropriate professional medical assistance.
When we talk about or describe properties of crystals that relate to their healing benefits, we are communicating to you our own experiences and the results of our own research and personal beliefs.
Just because a crystal is alleged to have one or more healing properties, either physical, mental, emotional or spiritual, it does not mean that you, personally, will definitely experience, or benefit from, any such properties.
Any information you receive, whether orally, in written form or electronically, relating to crystals purchased from White Witch of The Moon Ltd. should be received and 100% understood in the context of the above.
Any purchases you make from White Witch of The Moon Ltd. shall be entirely your decision.
Featured items
Items
All Items
Reviews
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Kirsty on Mar 28, 2024
5 out of 5 starsBeautiful item and so lovely gift wrapped. The seller included a little crystal and ‘journal’ card which I absolutely loved! Will be buying again
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Carolyn on Mar 27, 2024
5 out of 5 starsSellers realising helpful, great communication and fabulous customer service. Will definitely recommend and use again
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Jodie on Mar 10, 2024
5 out of 5 starsAmazing seller and item is just gorgeous. Thank you so much 😊 would 100% use again
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Sharn on Mar 7, 2024
4 out of 5 starsThe necklace is very nice but the clasp at the back scratches at my neck....
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Stephanie Anne Newton on Feb 22, 2024
4 out of 5 starsLovely colours, but I thought the size in reality might be slightly larger for a man than it is, (the bead size) but still an unusual, and hopefully well made bracelet, time will tell, but it does have lovely shades within it.
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Lisa Flanagan on Jan 29, 2024
5 out of 5 starsAlways amazing products from Jasmine and Anna I order regularly x
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Vicky Myers on Mar 29, 2024
5 out of 5 starsBeautiful bracelet and came in a lovely little bag with a free stone! Very happy!
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roo552 on Mar 28, 2024
5 out of 5 starsA stunning piece of tourmaline, exactly as advertised. Arrived quickly, thrilled.
About whitewitchofthemoon
Crystal Healing with Mother Earth's Jewellery.
Shop members
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Emma
Part Owner, Creator, Photographer
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jasmine
Part Owner, Customer Service, Dispatcher
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Gina zhao
Crystal Carver
Worked alongside white witch of the moon for 3 years
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Tommy
Post Man
Takes our post every single day to the post office.
Production partners
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Carlos
Brazil
miner and supplier from Brazil.
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Crystal Carver
United Kingdom
They carve my stones into figures or designs of my choice.
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A crystal carver & designer
China
Stone carver and polisher. They take custom requests from myself and they fulfil them. I decide the designs, stones and shapes and they help create this.
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magiccrystals
Pakistan
sorces and mines the stones
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mujahad carvings
India
I ask for the items that customers request and our production partner carves the nearest thing to what they would like..
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A crystal carver & designer
India
Stone carver and polisher. They take custom requests from myself and they fulfil them. I decide the designs, stones and shapes and they help create this.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
The metal has tarnished on my item and I would like a refund.
We use “non tarnish” metal however most of our jewellery is plated only. For this reason it requires extra care to ensure that it is kept dry and away from oils/perfumes and cream. Sometimes metal itself can inevitably react with certain skin types. The chains we send out with your jewellery are gold plated and completely free of charge. If an item you receive tarnishes within 28 days we will of course replace or refund (exc complimentary chain). We have an excellent reputation for our jewellery and pride ourselves on using the highest quality supplies whilst remaining cost effective for our customers.
Care instructions
all my bracelets are made with the strongest elastic and genuine stones, however the elastic has the potential to wear over time, to get the best out of your crystal bracelet, roll it on and over the hand and please take it off before bathing.Not only does this prevent the elastic from stretching and wearing it also prevents problems with some of the stones, some stones do not like water
cleansing and charging is very important, i will send instructions on how to do this with your item. ....
metal can become oxidised over time
lost items
Very rarely, items get lost in the post. I will always send tracking details so you can keep up to date with the progress of your package. I will refund or replace the item/items after it has been 10 days from the estimated delivery date in the uk and 25 days from outside the UK. Due to the fact our sales are the lifeline for our rescue animals so we do not refund or replace before this time frame is up.
My item states delivered but I have not recieved it.
We are not responsible for packages that have been stolen or that state delivered and signed for on the tracking to the correct address but are not recieved. We send all packages tracked and signed for with a tracking number for you to follow. If your item states it has been delivered and we have sent it to the address that was attached to your order then it is the buyers responsibility to file a claim with the postal company. Our profits go towards our rescue animals and refunding packages that states delivered takes away our profit as we cannot claim it back. As long as we have done everything correctly on our end this is not our issue. However, if it is our fault in any way we will issue a refund or replace the item immediately.
I accidentally gave the wrong delivery address at checkout but the item has shipped. Can you rectify it?
Unfortunately once an item has shipped we can not change the delivery address. We also cannot refund or cancel an order once this happens. On the occasions where the package is returned to sender we can send it back on to the correct address, providing you pay the postage again.
My package got returned to sender because I did not collect it from the post office. What happens now?
If a package is returned to us due to being unclaimed we will refund for the item only. We can send the package back to you if you wish, but you will be required to pay the postage cost.
I would like to return an item but it is not faulty or damaged.
The buyer is responsible for all returns they wish to make unless we have made a mistake on our behalf. We do not cover return postage unless an item arrives damaged or is faulty.
My item has broke. Can I have a replacement or a refund?
We can only offer a refund or replacement within 1 month of you receiving your order. Since crystals are energy pieces there is no time guarantee but we are willing to take accountability for a fault within 1 month as this means it was a mistake on our behalf.
ETHICS
Our stones are responsibly sourced to the absolute best of our ability and this has always been very important to us. We are fortunate to work closely with reputable suppliers with whom we have established trusting professional relationships and now close friendships with. Our crystals are sourced mainly from the UK, Madagascar, Indonesia, USA and Brazil. We also visit rock and gem shows whenever possible to hand pick beads.
We are mindful of the crystal chain and consciously do our best to try and ensure that the Crystals we source are mined and worked under ethical conditions. We would not work with anyone who we didn’t believe or share our views.
Our original content, photos and creations.
It has recently been brought to our attention that some of our photographs and designs have been unfortunately stolen and used on other platforms. Please be aware that all content you see on our shop is our own original work in which we own the rights to.
Seller details
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