Prime Video help

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Prime Video delivers Amazon Originals, popular movies and TV shows plus a limited selection of live sports. Prime Video also offers additional channel subscriptions and rental for movies & TV shows.

How do I get Prime Video on Sky Q or Sky Glass?

To launch Prime Video just say ‘Open Prime Video’ into your voice remote or say ‘Hello Sky Prime Video’ to your Sky Glass TV.

If you don't have a voice enabled remote just go to the Apps Menu on Sky Q, Sky Glass or Sky Stream puck or find Prime Video via the Apps rail on the home page.

Open the Prime Video app and follow the instructions to pair your device with your Prime membership. If you’re not a Prime member, sign up via the Prime Video app to enjoy a 30-day free trial.

For more help getting Prime Video on all of your Sky Q, Sky Glass or Sky Stream puck visit our step by step guide.

Can't see the app on your box? Follow our Fixing problems with Prime Video help guide to download the app to your Sky Q, Sky Glass or Sky Steam puck.

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What to watch on Prime Video on Sky Q, Sky Glass or Sky Stream puck

  • Amazon Originals and Exclusives.
  • Movies and TV shows included with Prime or available to rent or buy.
  • Bingeable box sets.
  • Live sports.

Watch anytime, anywhere across multiple devices!

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