Announcement
LoveStruckHK is specialized in manufacturing custom neon signs, metal signs, illuminated signs, indoor and outdoor signage and wall signs.Our products are meticulously crafted using laser cutting and handmade techniques. They come with a complete guarantee and we offer free shipping. We take pride in assisting you throughout the purchasing process.
At Love Struck HK we are taking orders, designing, making and shipping parcels worldwide !!!
Please don’t hesitate to message us for any question: lovestrucklights(!at)gmail.com
Featured items
Items
All Items
Reviews
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S on 12 Apr, 2024
5 out of 5 starsEasy purchase from start to finish, great communication. Was very pleased by the whole process, and once it shipped it was very quick.
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Kim on 08 Apr, 2024
5 out of 5 starsEverything was well communicated by Lan and my sign is beautiful! No surprises, just a great looking sign
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CT on 01 Apr, 2024
5 out of 5 starsThis shop owner was amazing. Great communication, told me item ship date and came within 1.5 weeks! Quality is awesome too! I orders a 45"
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AB on 17 Mar, 2024
5 out of 5 stars- High professionalism - Excellent ratio quality/price and really good value for money - Prompt availability in giving support and customer service - Fast delivery timing - Care for all details - Attention in satisfying each customized request - The product perfectly meets all my requests Really good job!
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Soojin on 03 Mar, 2024
5 out of 5 starsLAN was super helpful and very responsive to all my questions. The final All 3 Products turned out so well and they added to the ambience I wanted to Create for my husband’s La vie en rose party!
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Molly on 08 Feb, 2024
5 out of 5 starsThe seller provided great communication throughout the entire process of designing, creating and shipping. From start to finish I had my sign in had within a week and it looks perfect!
About LoveStruckHK
Love Struck HK
Shop members
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Lan
Owner, Designer
I love designing and making beautiful things, Etsy is an amazing maket place where I meet many nice and lovely customers, I design the unique light for each customer and feel so proud whenever they tell me they love the lights so much!
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Lu
Customer Service, Dispatcher
Zhi and I have been friends since 2011, time flies, it has been 10 years. We started LoveStruckHK in 2016. I am mainly responsible for customer servie and shipping. Feel free to contact me for any custom or shipping question!
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Onke Luo
Photographer
Happy to Join Love Struck Team! I just finished photographing the bouquets, the real items are really amazing, even beyond my photos, hope you guys love them.
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Ian
Assistant
Little Ian is Lan's son, he is now 11 years old. He encourages and inspires Lan to do whatever she loves.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
1. How long does it take to finish the order?
Neon Signs: Generally need 3-6 working days after drawing confirmed. Please tell me if you have estimate delivery date.
Wedding flowers: 5-7 days after purchase date.
2. How long for shipping?
Neon Signs: 5-14 working days by UPS/SF express/Fedex. (Due to COVID-19, shipping sometimes delay a few days)
Wedding Flowers: 20-30 days for regular order, contact me if you need EXPRESS shipping.
3. Do you accept return or cancellation after order?
Due to custom nature, we DON NOT accept return or refund after payment. We will send replacement in soonest time if any damages incur during transit.
4.Do you support special custom orders?
Feel free to contact me for any request like need a message gift card, need more screws or any other request.
5.Do I need to pay the tax?
Etsy automatically collects and remits applicable taxes at checkout when required by law.
In cases shipped to EU, please be aware that there may be additional duties and taxes that may apply. This will be the responsibility of the buyer to pay, unless otherwise stated.
6.How is the price calcuated?
Neon Signs: Final Price depends on the total length of the LED strip used for your neon sign. So the size and the fonts matter.
7.I do not have PayPal. Can I pay with my card?
Yes, you can pay with your card. You just need to choose the option to pay as a guest account to PayPal and insert your card details.
Seller details
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