We ship USPS first class which is now estimating 2-6 days for most orders. Please allow up to 2 business days for USPS to scan in our items after we drop them off. Please note once we drop them off and they have been scanned we do not have any control after this. If you have any issues or delays please reach out to your local USPS office for resolution. We are not responsible for any lost or stolen packages.

Our ears ship in a poly mailer bag with do not bend labels. We do offer cardboard boxes for extra few bucks if you wish to add extra protection

Our Ears are 4" in diameters and the headbands and designed to fit most people ages 6 and up. They are very flexible and do not pinch unlike the Disney Parks ones in our opinion and that has been the general feedback. They are a 1" width. If your headband feels tight, we recommend stretching it by sitting the ends wide over a box overnight or for a couple days. They will loosen up.

Ears ordered without a bow we will try and choose a wider headband assuming they will be for a male. If you are ordering for your little one, feel free to let us know and we can try and use a narrower headband from our selection

We LOVE entertaining custom options! Just send us a message! We have literally hundreds of fabrics in our stash and so many that we have not been able to work with yet and add to the shop. If there is something you're hunting for, we may have it! Just ask. We also can make custom decals to add to the ears for the special touch. Pricing will vary but we want to work with you! Customs start at $35 each set and will adjust depending on time and details you decide on.

We process orders Monday through Friday with the occasional day off we sub for a weekend day. Each day we can turn out 15-20 pairs from cutting to packaging them up and a whole bunch of steps in between. We have seen a huge uptick in orders averaging 15-30 pairs ordered a day. We average about 2-4 weeks.

We do offer a rush that cuts the like and we process in 1-3 business days. Just add it to your order or you can add it after by itself and we’ll jump on it and combine your orders on our end.

All photos shown are samples. We take the photos of the first pair we make and use that for the listings. Every other pair is made to order. We use fabric that is often limited edition and can takes months to reorder more if that's an option. So in order to maximize each piece of fabric, we cut the next available 4 images from the piece. This means the images and placement can vary from the sample photos.

If you want specific characters/placement we can create a custom listing with a $5 upcharge for any wasted fabric. If youre interested in this, please message us first and we can create the listing for you if available.

If you placed an order and need to change the address, were now going to ask that you let us know so we can cancel and re order with the correct address.

We batch print about 15-20 dailies and everything auto-populates. My "Dory" of a memory can forget which few need changes so we're now just going to require the correct addresses be in the system when you order instead of relying on me remembering. This will prevent any delays in getting your orders as quickly as possible. To keep your place in our queue, report these to us as soon as you notice it. We have anywhere from 100-200 orders at any one time.