THE PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, contact us or make a purchase from FEATHRWallpapers trough our Etsy Shop (https://www.etsy.com/shop/FEATHRWallpapers)


This Privacy Policy does not apply to any practices by third parties, including Etsy, any third party services you access through Etsy, or courier services used to fulfill the delivery of your purchase. You can reference the Etsy Privacy Policy to learn more about Etsy’s privacy practices. Payments made at our Etsy Shop are subject to the Privacy Policies of the service providers, such as transactions made through PayPal being subject to the PayPal Privacy Policy.

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INFORMATION WE COLLECT

To fulfil your order, We require certain personal information (which you have authorised Etsy to provide to us).

These personal information include:

• Your name

• Postal address

• Email address

• Payment information

In addition, we request your phone number which will be shared with a third party courier delivery service provider.

You may also choose to provide us with additional personal information if agreed upon through Etsy conversations in writing.

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WHY WE COLLECT YOUR INFORMATION AND HOW WE USE IT

We collect, use, and share your information on a number of legal bases including:

• For the purpose of providing and improving our services, such as when we use your information to fulfil your order, to settle disputes, to provide customer support, or to inform you of any problems with fulfilling the delivery of your order.

• If necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law

• As necessary to comply with the Etsy Seller Policy and Terms of Use.

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INFORMATION SHARING AND DISCLOSURE

We value your privacy and share your personal information under limited circumstances:

• Etsy. We share information with Etsy as necessary to provide you with our services and to comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

• Service providers. We use third party service providers, such as production subcontractors and shipping companies to fulfill orders made through our Etsy Shop. We will share your personal information with these third parties, but only to the extent necessary to perform these services. These third parties are prohibited from using your personally identifiable information for any other purpose.

• Compliance with laws. We may collect, use, retain, and share your information if it is reasonably necessary to:

- Respond to legal process or to government requests
- Enforce our agreements, terms and policies
- Prevent, investigate, and address fraud and other illegal activity, security, or technical issues
- If we believe it is necessary in order to prevent an emergency or harm to others
- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

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DATA RETENTION

We retain your personal information for our records unless and until you ask us to delete your information. We may also be required to retain your personal information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

We will keep your data for a maximum period of five years. However, there may be a legal basis, such as the prevention of fraud and crime for which we will hold your information beyond this five year period and we may share your information with a law enforcement body, when required to do so.

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TRANSFERS OF PERSONAL INFORMATION OUTSIDE OF THE EEA

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). As a result, we may transfer your personal information to a jurisdiction with different data protection than your jurisdiction.

Your information may also be processed by employees or third party service providers operating outside the EEA. We limit access to personal information about you to employees and third party service providers who need to come into contact with personal information to provide products or services to you. They may not use the information for any other purpose. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy

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YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. Your rights include:

• Access. You can request to access and receive a copy of the Personal Information we hold about you by contacting us using the contact information below.

• Change, restrict, delete. You have the right to change, restrict our use of, or delete your personal information. We will delete your personal information upon request in writing through Etsy Conversations or via email. This right may not apply in exceptional circumstances, like where we are required to store your information for legal reasons.

• Object. You can object to us processing some of your information based on our legitimate interests or receiving marketing messages from us after providing your express consent to receive them. In the case you want to withdraw your consent, you may contact us through Etsy Conversations or via email. We will delete your information from all of our marketing messages. This right may not apply in exceptional circumstances, like where we are required to store your information for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about our use of your information, you have the right to do so with your local data protection authority.

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CHANGES

We may update this Privacy Policy to reflect possible changes to our practices or for other operational, legal or regulatory reasons. Last updated: 18 AUG 2021

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HOW TO CONTACT US

If you have any questions or concerns about FEATHRWallpapers’ Privacy Policy, you can contact us through Etsy conversations or email us at hello@feathr.com