We aim to dispatch your order within 2 business days. Current delivery periods from Australia to USA and Canada due to COVID19 has a timeframe of upto 4 weeks on standard delivery. Express method is7-10 business days.

US Sizing Conversions
AU 6-8 (US2-4)
AU 8-10 (US 4-6)
AU 10-12 (US 6-8)
AU 12-14 (US 8-10)
AU 14-16 (US 10-12)

We are happy to exchange or provide a store credit within 14 days for any items in the range which are not just right for any reason (except for earrings which are pin back earrings*). Unfortunately, we are unable to offer exchange or credit for pin back earrings*, unless they are faulty or damaged at the time of receipt. As a result of this policy, you can be assured that we will never sell you pin back earrings or lingerie items which have been worn before.

* Pin back earrings are any earrings which are not clip ons ie. any earring which is worn through the ear, such as stud, pin back or hook earrings.

Change of mind returns will incur a 20% restocking fee on any items returned or you can opt for a store credit.

COVID 19 Delivery Delays- Please refer to Australia Post for the most up to date information regarding delivery delays to Regular and Express Post. Please note that we will still be dispatching next business day, but we can not guarantee delivery timeframes.

All our orders are sent locally from Brisbane via Australia Post in a tracked Parcel Post satchel.

Your order will be shipped the next business day (Monday to Friday) of purchasing “in stock” items, although this time can vary during peak seasons.

Australia Post is delivering as quickly and safely as we can, but some items are taking longer than usual.

All of our pieces are nickel and alloy free and suitable for those with sensitive ears!