EmeryandOpal

Meaningful, Personalized and Size-Inclusive Jewelry

Montreal, Canada
| 102,273 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Welcome to Emery and Opal

*Free Shipping on US or Cad Orders
*PRODUCTION TIME - 1-3 BUSINESS DAYS
*Local Pickup available in Pointe-Claire!

✨Our purpose is to make you feel feminine. That's why we offer customizable and size-inclusive jewelry.
✨Our pieces are fully customizable! Choose from different chain types, lengths, finishes, gemstone colors, initials—the list goes on.
✨Don't see exactly what you're looking for? Let us know! We'd be happy to help create a custom piece just for you.
______________________________________________
Have a question? We're always here to help! Check out our FAQ Section or Send us a convo - we will answer within 24-48 hours.
______________________________________________
Instagram: @emeryandopal
Tiktok: @emeryandopal
Pinterest: @emeryandopal
Web: www.emeryandopal.com

Announcement

Last updated on Jan 6, 2024

Welcome to Emery and Opal

*Free Shipping on US or Cad Orders
*PRODUCTION TIME - 1-3 BUSINESS DAYS
*Local Pickup available in Pointe-Claire!

✨Our purpose is to make you feel feminine. That's why we offer customizable and size-inclusive jewelry.
✨Our pieces are fully customizable! Choose from different chain types, lengths, finishes, gemstone colors, initials—the list goes on.
✨Don't see exactly what you're looking for? Let us know! We'd be happy to help create a custom piece just for you.
______________________________________________
Have a question? We're always here to help! Check out our FAQ Section or Send us a convo - we will answer within 24-48 hours.
______________________________________________
Instagram: @emeryandopal
Tiktok: @emeryandopal
Pinterest: @emeryandopal
Web: www.emeryandopal.com

102273 Sales

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Amanda and Tiffany

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Amanda and Tiffany

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5 out of 5 stars
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About EmeryandOpal

Sales 102,273
On Etsy since 2010

Meaningful Jewelry to connect to those magical moments in life

Shop members

  • Amanda

    Owner, Designer, Maker

  • Tiffany

    Owner, Designer, Marketer

  • Trista

    Shipper

Shop policies

Last updated on Feb 17, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Jan 3, 2023

Frequently asked questions

Gold/Silver Plated Info & Care Instructions

Gold- or Silver-plated pieces are composed of a layer of gold or silver bonded to brass. Because of this, it is normal for the plating to fade over time. How fast the plating fades depends on several different factors such as; your skin’s acidity, how often you wear the piece and the activities you do while wearing the piece.

To ensure your piece stays sparkly for a long time, make sure to remove all jewelry before showering, swimming or any other contact with water which will tarnish the jewelry. Avoid contact with perfumes, lotions, sunscreens or any other chemicals. After wearing the piece, it is best to clean it with a dry cloth and store it in a cool, dry place such as your gift box.

Any other questions ? Send me a convo!

Wholesale availability

We do! Please send us a convo or email and we'd be happy to send you our linesheet.

Gift wrapping and packaging

All our pieces come in jewelry boxes ready for gifting. Gift wrapping is also available at checkout!

Shipping

All US orders are shipped with USPS. Canadian orders will be shipped via UPS. Processing time is 2-4 business days.

14K Gold Filled / Sterling Silver Care Instructions

GOLD FILLED:
Gold Filled jewelry is made by bonding a layer of solid gold to another metal. It’s at least 1000x thicker than gold plating and is super durable and long lasting.

To ensure your piece stays sparkly for a long time, make sure to remove all jewelry before showering, swimming or any other contact with water which will tarnish the jewelry. Avoid contact with perfumes, lotions, sunscreens or any other chemicals.

STERLING SILVER:
Sterling Silver requires polishing from time to time due to oxidation.

After wearing the piece, whether gold-filled or sterling silver, it is best to clean it with a dry cloth and store it in a cool, dry place such as your gift box that is included in your order.

Exchanges/Re-Work if the size isn't right

We are happy to make adjust/re-work your jewelry if you are not 100% satisfied.

Please contact us within 14 days of receiving your jewelry if you would like to exchange a length or size.

Please note there is a re-work fee for adjustments/exchanges. This fee covers labour and shipping.

Tarnish Policy

Tarnish within 14 days is not normal or reflective of the quality of products we offer, please contact us and we will replace the item. Anything after that will be subject to a small replacement fee. Tarnish over a few days is not normal however it can happen over a few months of consistent wear with plated items. How fast the plating fades depends on several different factors such as; your skin’s acidity, how often you wear the piece and the activities you do while wearing the piece. After wearing the piece, it is best to clean it with a dry cloth and store it in a cool, dry place such as your gift box. Your happiness is our #1 priority. No matter the issue, please contact us as we are always here to help find solutions.

My jewelry broke, what do I do?

We can repair or replace broken items within SIX MONTHS of purchase. Please send us a photo of where your item broke.

Where's my order?

All orders are sent with a tracking number. You will receive this tracking number by email once your order has shipped. Use this to stay updated on where your order is, unfortunately we do not have more information that what is provided with the tracking number.

Please contact us if you do not receive your order with 30 days (USA and CANADA) or 60 days (INTERNATIONAL).

I put in the wrong address and now the package is shipped!

We are not responsible for customers inputting the wrong address. If the item hasn't been shipped we will gladly change the address. Once shipped we are no longer responsible and cannot refund your order.

Seller details

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