Cybersecurity for IT Support Self-Paced Online Training Course

Training course outline

Train your IT support department on the most common cyber attacks and build awareness around the importance of effective cybersecurity with this awareness course.

It covers:

• The threat landscape and the impact of cyber attacks
• The ‘weakest link’ concept
• The signs of a phishing attack
• The significance of passwords
• Social media and cybersecurity risks
• The cybersecurity implications of remote working
• The differences between information security and cybersecurity
• Cloud security and supply chain security
• BYOD (bring your own device) in the workplace
• How to recognize and protect your organization from malware
• The key cybersecurity threats to mobile devices

Perfect for your entire IT support division

Who should attend this course?

Everyone within an organization’s IT support department, including first- and second-line support, IT managers, helpdesk staff, and administrators. This course is delivered at an introductory level and aimed at individuals without specialist cybersecurity expertise.

Why choose IT Governance for your training needs?

• We’re internationally recognized as the authority on the international information security standard ISO 27001 – our team led the world’s first ISO 27001 certification project, and since then we have trained more than 8,000 professionals on ISMS (information security management system) implementations and audits.
• Developed by industry experts – this course was developed by practising cybersecurity consultants with years of practical, hands-on experience.
• Total solution – we offer a wide range of tools, software solutions, consultancy services, books, penetration tests, and other support to help you with your cybersecurity and data privacy needs.
• Access your training from anywhere – all our course materials are provided as a digital copy, allowing you to access them anywhere and at any time. Documents will be made available 20 days before your course.
• Business solutions to suit you – whether you’re a multinational wanting us to manage all your training needs or a small business wishing to boost your workforce skills, we offer a range of training and staff awareness solutions.