Announcement
It's that time of year where shipping delays happen due to the weather or the holidays. We do our best to get orders out ahead of schedule, but once they are shipped, we are at the mercy of the postal services. Please have grace and know that customer service is our top priority! Please reach out to us if you have any questions or concerns about your orders. Thank you all so much for supporting our small business! Happy Holidays!
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Reviews
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Terry on Apr 24, 2024
5 out of 5 starsThe labels arrived sooner than I expected. I got my thread labeled and it's so much easier to read the numbers now. We'll see how well it lasts.
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regant on Apr 3, 2024
5 out of 5 starsThese inserts were exactly what I needed for my threads. The shop worked with me and I was able to organize my Madeira embroidery thread and my Superior (cones and spools) sewing thread in my Ikea Alex drawers. No more dusting my thread racks anymore!
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Patsy on Mar 29, 2024
5 out of 5 starsGreat product. Love where I can put thread numbers in holder in order of embroidery & erase when I finish!!
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Sharon on Mar 23, 2024
4 out of 5 starsI like the item. Have plans to buy the smaller version for projects.
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About LaserBeeStudio
Who is Laser Bee Studio
Shop members
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Sharon Smith
Owner, Designer
Sharon is the mastermind behind our unique and exclusive thread drawer inserts. After getting tired of looking through baskets of embroidery thread to find the right color, Sharon knew there had to be a better way to organize embroidery thread.
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Kelly Theriot
Owner, Customer Service, Marketing, Product Finishing
Kelly is the mastermind behind our exclusive project trays! After watching Sharon struggle to keep thread in stitch order when working on a project, he knew there had to be a better way.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Custom and personalized orders
Custom and personalized orders cannot be cancelled once payment is received. You will receive a proof of the personalized item via email. Please review proof carefully and promptly. Processing will not begin until proof is approved. Once proof is approved, no changes can be made. Custom and personalized orders cannot be returned or exchanged. Please purchase seriously.
Lost or Damaged Product
If you item is lost or damaged during shipping, please contact us. If item is damaged, we will need a picture of the damaged shipping package as well as a picture of the damaged item.
When an item ships, you will receive an email with the tracking number for your shipment. If you do not receive your package within 14 days, please contact the shipping agent first using your tracking number. If item is considered lost, please contact us and we will work with you on a replacement.
Shipping
You can expect your order to ship within 2-4 weeks from date of payment or from date of final proof approval on custom orders.
Domestic orders outside the contiguous 48 states, please allow extra time for your order to arrive.
Orders will generally ship via FedEx. If you need us to use a different carrier, please contact us.
Overseas military orders to APO or FPO addresses will be sent Priority Mail at no extra charge. You may choose Standard Shipping at checkout. Thank You for your service to our Country!
Wrong Addresses: Please make sure your shipping address is correct. We will not be responsible for a wrong shipping address if we do not have the correct information.