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Located in Tulum, 3.7 miles from Tulum Archeological Site, Era Hotel & Spa Tulum has accommodations with a garden, free private parking, a terrace and a restaurant. The 4-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property provides room service, a concierge service and organizing tours for guests. At the hotel, rooms are equipped with a desk. Each room includes a safety deposit box, while some rooms also feature a balcony and others also feature pool views. At Era Hotel & Spa Tulum the rooms have bed linen and towels. Guests at the accommodation can enjoy a continental breakfast. Tulum Bus station is 1.2 miles from Era Hotel & Spa Tulum, while Bus station Tulum Ruins is 3.2 miles from the property. The nearest airport is Tulum International, 24 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Continental

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.5
Location
8.1
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Hannah
    United States of America United States of America
    This place is a slice of paradise! The rooms are super comfortable and clean. The onsite spa is beautiful. I had a great experience with 2 massage therapists there. The hotel staff were helpful with arranging transportation. There were a handful...
  • Sabinahaug
    United States of America United States of America
    The location is perfect, close to many affordable restaurants and taco stands. It is walking distance to Holistika, perfect if you like to take yoga classes. The neighborhood felt very safe. The hotel is very clean and comfortable, the rooms is...
  • Miyuki
    Canada Canada
    Staff was nice, room was very pretty and clean. The breakfast was exceptional.

Hotel area info

Restaurants
2 Restaurants On Site

  • Guesthouse
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Restaurant #2
    • Open for
      Breakfast • Lunch • Dinner • High tea

Amenities of Era Hotel & Spa Tulum
Great facilities! Review score, 8.8

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Spa
  • Non-smoking rooms
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Movie nights
Living Area
  • Sitting area
  • Desk
Food & Drink
  • Coffee house on site
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car rental
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Yoga classes
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Open-air bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Era Hotel & Spa Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 10:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
Free
Crib upon request
Free
2+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Era Hotel & Spa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Era Hotel & Spa Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.

FAQs about Era Hotel & Spa Tulum

  • The prices at Era Hotel & Spa Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Era Hotel & Spa Tulum is 1.1 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Era Hotel & Spa Tulum is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Era Hotel & Spa Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental

  • Era Hotel & Spa Tulum has 2 restaurants:

    • Restaurant
    • Guesthouse

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Era Hotel & Spa Tulum offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Spa lounge/Relaxation area
    • Live music/Performance
    • Head massage
    • Themed dinners
    • Foot massage
    • Bicycle rental
    • Full-body massage
    • Open-air bath
    • Back massage
    • Swimming pool
    • Hand massage
    • Movie nights
    • Couples' massage
    • Spa facilities
    • Yoga classes
    • Happy hour
    • Spa/Wellness packages
    • Neck massage

  • Room options at Era Hotel & Spa Tulum include:

    • Double
    • Family
    • Apartment

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Era Hotel & Spa Tulum on this page.