Announcement
Dear Customers!
Thank you so much for your purchases!
You may use the embroidery PDF patterns for your own craft projects or give the patterns to your friends or relatives who love embroidering.
With love from Ukraine!!!
Svetlana
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Reviews
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Nora Bowen on 24 Apr, 2024
5 out of 5 starsI am very pleased with this pattern. I look forward to completing it. Shipping took longer than I thought it might. Svetlana responded promptly to a question I had and explained the issue to me very clearly.
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prscoggins1 on 20 Apr, 2024
5 out of 5 starsShrunk it down to use on off center on canvas ladies bucket type hat. So pretty and custom looking!
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Sabine on 18 Apr, 2024
5 out of 5 stars(¯`*•.¸ EVERYTHING IS GREAT¸.•*´¯) THANK YOU (¯`*•.¸ HAPPY TO COME AGAIN¸.•*´¯)
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Shirley on 08 Apr, 2024
5 out of 5 starsBeautiful pattern! I have already purchased several from this seller and have several more in my cart. The videos are so helpful!
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Trudi Mitchell on 16 Apr, 2024
5 out of 5 starsVery easy to print and trace onto fabric and tells you threads colours/numbers too 😀
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Updates
About VividStitchShop
Shop policies
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Customs and import taxes
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Returns & exchanges
Cancellations
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More information
Frequently asked questions
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
SHIPPING
All packages are shipping via International registered airmail with a tracking number, which will show a movement of the package.
RETURN
If a customer is unhappy with the purchase it may be returned for a refund (without the cost of delivery).
After the item has been returned, the original purchase price will be refunded to the customer via PayPal (excluding Paypal commission about 2% of the refund amount)
Customers are responsible for the cost of shipping the item back.
Custom or personalised orders can't be returned.
GIFT
If you would like your order to be a gift with a gift note attached, I will do that for you with pleasure, just let me know.
Simply provide the recipient's address and name and any details you would like to include in a package.
CUSTOM AND PERSONALISED ORDERS
I love custom orders!
So if you would like custom colors, different size or design please contact me, and I would be happy to create something unique and special just for you, just write me and we will discuss the details!
LOST PARCEL
If your items didn't arrive within 45 days, contact me and I will log an investigation through Ukrposhta (Ukraine’s National Post).
If the package is officially recognized lost, 100% refund is guaranteed.
NON-DELIVERY
Please ensure that the address is correct prior to place an order. If any package is never picked up from the postal office or requires re-shipment due to an incorrect address (or any reason), the buyer is responsible for paying the subsequent reshipment fees.
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