OldEnglishRoses is taking a short break
Reviews
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RACHEL on 18 Apr, 2024
5 out of 5 starsAnother lovely dear old Bear from this fascinating shop. She is in super clean condition and has the prettiest frock on. I am delighted with her. Speedy dispatch and delivery and excellent communication through out from Louise. Thank you again Louise for my lovely Bear.
Louise responded on 18 Apr, 2024
Thank you Rachel, it's always a pleasure xx
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kathryninuk on 17 Apr, 2024
5 out of 5 starsPerfect in every way. Thank you. Would recommend this seller. Love my teddy❤️tracked item arrived on time. Very happy! 5+*****
Louise responded on 17 Apr, 2024
Thank you very much, so glad you like your bear! :)
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lvroftiques on 14 Apr, 2024
5 out of 5 starsLove the cap :) Thanks!
Louise responded on 17 Apr, 2024
Brilliant, thank you! :)
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
How quickly will my item be sent?
I usually send things out the same or next day during the working week. Things ordered at weekends or on public holidays are sent on the next working day.
Will my item have tracking?
In the UK I use the second class signed-for service or Parcelforce 48 for larger items.
Outside the UK, items will be sent using tracked airmail or Global Priority. Please refer to the order page to find the tracking number should you need it.
How long will my order take to arrive?
In the UK, your order will usually take around 2 - 7 days. I am happy to upgrade to a faster service on request... just ask.
International airmail outside the UK usually takes around 10 days or so. Sometimes things can take considerably longer if stopped for checking by Customs in your country. Please allow for this. No claims for loss will be entertained before 4 weeks from dispatch.
Can I reserve items?
Sorry but I do not reserve items.
Combined shipping & costs?
I am very happy to combine shipping. Any overpaid shipping fees will be refunded after the parcel is sent. You are also welcome to ask me for a quote to see what the combined shipping will be in advance.
What is your best price?
The listing price is my best price, sorry.
Do you ship to my country?
I ship to many countries, including the USA, Australia, New Zealand, Japan, China & Europe. If you do not see your country listed, please ask. I do not ship to Germany or Canada, sorry. I reserve the right to cancel & refund an order if it is from a country I choose not ship to for reasons of security.
International returns
If you are outside the UK, you can still return an item for a refund. Please contact me within 3 days of delivery & ship back to me within 14 days. Once I receive the item back, I will issue a refund. On returns from outside the UK, the buyer must pay the shipping both ways. Therefore please be sure you do want the item before buying.