Your Co-op - providers of Award-Winning-Customer Service

Your Co-op are a family of businesses operated by The Midcounties Co-operative. We have a wide range of businesses from Broadband & Mobile, Food, Travel, Childcare, Energy, Post Offices and Business Solutions. With over 700,000 members, people are at the heart of everything we do. We strive to be a successful consumer co-operative working towards creating a better, fairer world and to enhance the lives of our colleagues, members and customers and the communities we serve. Your Co-op. Owned By Our Members. Owned By You.

We put co-operative principles into practice through

• Democracy – we listen to each other and work together to build a fairer future
• Openness - we are welcoming, honest and transparent
• Equality - we treat each other fairly and with equal respect
• Social Responsibility - we take responsibility for our actions to make a positive impact

We believe that the co-operative business model can help build a fairer and more sustainable society for everyone.

A different way of doing business

We think about our impact on the world and how we can make it a better place. We depend upon people working together to get good results and that includes’ responding to our member’s needs, because in a co-operative business, your voice counts.

A beacon of good practice

At Your Co-op we keep focused on the bigger co-operative picture

• We invest in a range of worthwhile community projects
• Customers get the chance to share in our profits and engage with our projects
• Our Start-Up Fund helps fledgling social enterprises off the ground

We tread lightly

• We are committed to reduce our direct Greenhouse Gas (GHG) emissions by 50% by January 2027 (compared to 2019)
• We are committed to the ‘greening of the grid’ by driving energy efficiencies and facilitating locally owned community energy in particular
• We choose ethical suppliers, locally where possible, and treat them fairly