• Kitchen
  • Garden
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Set in Cancún, 19 km from Cancun Underwater Museum, Hilton Cancun, an All-Inclusive Resort offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The accommodation features evening entertainment and a shared lounge. Selected rooms here will provide you with a kitchen with a fridge, a dishwasher and a microwave. Breakfast is available every morning, and includes buffet, vegetarian and vegan options. The resort offers a children's playground. You can play table tennis at this 4-star resort. Languages spoken at the reception include English and Spanish, and guests are invited to request information on the area when needed. Beto Avila Stadium is 26 km from Hilton Cancun, an All-Inclusive Resort, while Cancun Government Palace is 27 km away. The nearest airport is Cancún International Airport, 14 km from the accommodation.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

Breakfast info

Vegetarian, Vegan, Gluten-free, Buffet, Breakfast to go

Free private parking available on-site

Activities:

Fitness centre

Games room

Children's playground


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
2 large double beds
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.4
Facilities
8.8
Cleanliness
9.0
Comfort
8.8
Value for money
8.0
Location
7.8
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Ayotade
    Canada Canada
    Overall the staff were hands on, helpful etc. special recognition to Raymundo, dude was excellent and helpful and made our overall stay easier. Great staff he is.
  • Edward
    United States United States
    The food was one of the best things about the resort. The staff was very helpful and welcoming. Availability for drinks was excellent.
  • Patrick
    United Kingdom United Kingdom
    The hotel lived up to our expectations. There was a large variety of different eateries which you could book on line if need be. It was also nice to eat the array of food cooked by the pool side.

Property surroundings

Restaurants
3 restaurants on site

  • La Luce
    • Cuisine
      Italian
  • Maxal
    • Cuisine
      Mexican
  • Auma
    • Cuisine
      Grill/BBQ

Resort facilities of Hilton Cancun, an All-Inclusive Resort
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • 3 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Bar
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Themed dinner nights
  • Bike tours
  • Movie nights
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Table tennis
  • Children's playground
  • Games room
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Hilton Cancun, an All-Inclusive Resort takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Hilton Cancun, an All-Inclusive Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

COVID-19 testing on site with a local provider for a fee. Restrictions may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hilton Cancun, an All-Inclusive Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hilton Cancun, an All-Inclusive Resort

  • Hilton Cancun, an All-Inclusive Resort offers the following activities / services (charges may apply):

    • Fitness centre
    • Children's playground
    • Games room
    • Snorkelling
    • Table tennis
    • Water park
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Aerobics
    • Cooking class
    • Swimming Pool
    • Fitness/spa locker rooms
    • Fitness
    • Bike tours
    • Live sport events (broadcast)
    • Water sport facilities on site
    • Bicycle rental
    • Live music/performance
    • Beach
    • Movie nights
    • Entertainment staff
    • Themed dinner nights

  • Check-in at Hilton Cancun, an All-Inclusive Resort is from 15:00, and check-out is until 12:00.

  • Guests staying at Hilton Cancun, an All-Inclusive Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
    • Breakfast to go

  • Room options at Hilton Cancun, an All-Inclusive Resort include:

    • Triple
    • Suite
    • Quadruple

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hilton Cancun, an All-Inclusive Resort is 14.3 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hilton Cancun, an All-Inclusive Resort is popular with guests booking family stays.

  • The prices at Hilton Cancun, an All-Inclusive Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hilton Cancun, an All-Inclusive Resort has 3 restaurants:

    • La Luce
    • Auma
    • Maxal

  • The nearest beach is just 550 yards from Hilton Cancun, an All-Inclusive Resort. All distances are measured in straight lines. Actual travel distances may vary.