Our items are wrapped in tissue paper. All items arrive with care and safety instructions in a bubble mailer. Look for the "HAPPY Mail" sticker.

To clean your bonnet, hand wash it in warm water with mild soap. Rinse, gently squeeze and roll it up in a clean, dry towel. Press the towel roll down with your hands to extract excess water from the bonnet. Unroll the towel, reshape the bonnet, and lay it flat on another dry towel to air dry. Do not iron.

Yes, please send your detailed request by clicking "Contact" from the storefront or "Ask a Question" from a listing here on Etsy.

Because every baby is unique, their head sizes vary even when they're in the same age group. I strongly suggest measuring your baby's head circumference before selecting your bonnet size. However, if you find that your bonnet doesn't fit your baby well, I'll be happy to exchange it. Provided the bonnet hasn't been used, it can be returned for an exchange.

Simply contact me with an exchange request as soon as you are able, and within 14 days of the bonnet's arrival. The customer will cover the return label and the seller will cover the cost of the second bonnet's shipping. There will be no extra charge to replace the bonnet. The replacement bonnet will be shipped within 1-3 business days of the first bonnet's arrival back to our studio.