Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
Km. 72 Carretera Cancun Tulum Puerto Aventuras, 77710 Puerto Aventuras, Mexico – Good location – show map
A hidden jem: the french restaurant. Umo also great; avoid Zen. The staff is wonderful. I find the "Heaven" section far more interesting than the "Hacienda" section where I stayed. Definitely will get back to the hotel.
- Sea view
- Garden
- Pet friendly
- Swimming pool
- Free WiFi
- Terrace
- Balcony
- Free parking
- Bathtub
- Air conditioning
This large, self-contained complex on the Maya Riviera, offers everything from 5 swimming pools and a water slide to unspoiled beaches and children’s activities. Rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have a double spa bath. Designed in traditional Mexican style, the rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have satellite TV. All bathrooms have bathrobes and rock spa toiletries. The 9 restaurants cover all tastes, from Mexican to pizza, pasta and Argentinian cuisine. There are 9 options from sports bar, a swim-up bar and a health bar serving fruit juices to a variety of lounges. Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers tennis courts, a Yoga Temple and Body Rock Fitness center. Bicycles can be hired, and there is also a diving school. Activities such as snorkeling and kayaking, and there is a kid's club. Rock Spa, the fully equipped wellness center, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya - ATTRACTIONS: • Attraction 1: 9 slides of different sizes for children and teenagers • Attraction 2: 8 slides of different sizes for children • Attractions 3: 6 high-speed slides for teenagers and adults
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- Non-smoking rooms
- Bar
- Private beach area
Availability
Select dates to see this property's availability and prices
Sustainability certification
Categories:
See what guests loved the most:
- FranciscoMexico“A hidden jem: the french restaurant. Umo also great; avoid Zen. The staff is wonderful. I find the "Heaven" section far more interesting than the "Hacienda" section where I stayed. Definitely will get back to the hotel.”
- WendySwitzerland“amazing location. Fantastic hotel. Friendly staff!”
- FabiolaUnited States of America“we loved the staff. they we so nice and friendly… easy to talk to to.”
Area info
Restaurants5 Restaurants On Site
- Restaurante #1
- CuisineInternational
- Frida
- CuisineMexican
- Open forDinner
- AmbienceFamily-friendly • Traditional
- ZEN
- CuisineJapanese • Sushi • Thai
- Open forDinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan • Gluten-free
- Ipanema
- CuisineBrazilian
- Open forDinner
- AmbienceFamily-friendly
- Caffeto
- CuisineAmerican
- Open forBreakfast • Brunch • Lunch
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan • Gluten-free
Resort Facilities at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
- 2 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- Non-smoking rooms
- Bar
- Private beach area
- Beachfront
- Private beach area
- Terrace
- Garden
- Bicycle rental
- Beach
- Water park
- Evening entertainment
- Nightclub/DJ
- Entertainment staff
- Snorkeling
- Canoeing
- Karaoke
- Hot tub
- Tennis court
- Snack bar
- Bar
- Restaurant
- Valet parking
- Accessible parking
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Safe
- Pet bowls
- Convenience store on site
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Chapel/Shrine
- Elevator
- Family rooms
- Hair/Beauty salon
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Pool with view
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Open all year
- Suitable for kids
- Pool with view
- Waterslide
- Pool/Beach towels
- Beach chairs/Loungers
- Kids' pool
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Cash Hard Rock Hotel Riviera Maya - Hacienda All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
When traveling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.
Only pets of less than 18 kg are permitted, and 2 pets maximum per room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hard Rock Hotel Riviera Maya - Hacienda All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
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The prices at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive on this page.
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Room options at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive include:
- Double
- Triple
- Suite
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, Hard Rock Hotel Riviera Maya - Hacienda All Inclusive is popular with guests booking family stays.
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Check-in at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.
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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive has 5 restaurants:
- Caffeto
- Restaurante #1
- Frida
- ZEN
- Ipanema
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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive is 0.8 miles from the center of Puerto Aventuras. All distances are measured in straight lines. Actual travel distances may vary.
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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Snorkeling
- Tennis court
- Canoeing
- Karaoke
- Evening entertainment
- Beachfront
- Water park
- Bicycle rental
- Locker rooms
- Nightclub/DJ
- Spa/Wellness packages
- Fitness classes
- Beauty services
- Entertainment staff
- Facial treatments
- Yoga classes
- Waxing services
- Fitness
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Beach
- Light therapy
- Spa facilities
- Swimming pool
- Private beach area
- Spa lounge/Relaxation area