Announcement
Happy Fall and Winter 2023 to everyone - may this be a wonderful holiday season for you and yours! Please note, we have deactivated our listings for the month of December due to the extremely long transit times. Shipments placed in December may not arrive before Christmas, so we have deactivated them to avoid that.
Any order placed up to November 26th is either shipped or in production, and will be shipped prior to November 30th.
If you have a question regarding an order that may still be in transit, please follow the tracking information provided within the dispatch email from Etsy. We do not have any additional insight from the post offices (Canada Post or USPS) and they will be able to advise delivery status.
If your order fell under the $2 ship option within Canada, tracking is not available for these shipments as it is just a stamp. As noted, all shipments (with or without tracking) can take anywhere from 2-6 weeks, especially during the holiday season. We have no control over the postal services or their delivery schedules, and refunds are not available for shipments that take extra time in transit.
If you have a question regarding anything else, we will get back to you as soon as we are able to.
All the best of the season to you and yours!
Joanne
Featured items
Items
All Items
Reviews
-
-
kerryg3 on Feb 6, 2024
5 out of 5 starsExcellent customer service and excellent product. I will be buying again!
-
BekahG on Feb 2, 2024
4 out of 5 starsThe book make is really pretty, but it’s too thick to be practical.
-
Karissa on Jan 27, 2024
5 out of 5 starsThe shipping took a little while, but as expected around the holidays. My friend absolutely loves her gift
-
-
Amber on Jan 13, 2024
5 out of 5 starsBought these for my girls who love to read. They both love them! Very beautiful gift for someone who loves to read! I highly recommend
-
-
jillianvankoughnett on Jan 6, 2024
5 out of 5 starsI’ve ordered twice for teacher gifts and they always turn out beautifully!
-
-
About SandCastleArtistry
From a few grains of sand...