Please note, there are additional shipping charges on top of the advertised $1 delivery fee.

Please contact us prior to placing an order with your suburb name and postcode to be informed of these shipping costs.

30-Days from the time you receive your order. Any claims after this will be declined.

For Change of Mind, return delivery fees as well as a 15% re-stocking fee will be deducted from the refund. To be eligible for the claim, your order needs to be in its original condition (i.e., no marks of wear and tear) and all the original packaging (internal and external) needs to be in place and undamaged. If not, then your claim for a return will be denied.

Once your order is returned to our warehouse, it will undergo an assessment. If found to be in breach of the criteria listed above, then Lirash can apply additional re-stocking fees beyond the 15% point even up to declining the entire refund.

Change of Mind does not apply to Made-to-Order items

We do not deliver to PO Boxes. Please provide a Shipping Address.

We ship Australia-wide, unless specified otherwise.

All deliveries are ‘to the door delivery’. The courier driver will deliver the products as close to your shipping address’s front entrance as possible given the size of the delivery truck and ensuring safe practices. The courier will not take the item(s) to the inside of your shipping address as that is the responsibility of the customer.

Please note if your shipping address is that of a unit/apartment, the courier may not be able to deliver the products beyond the ground floor. It is the responsibility of the customer to collect the item(s) from there and take it to their respective floor.

You will be provided with tracking information for your order (if applicable), so you can constantly monitor the status of delivery. Please note, any delivery times/ETA stated in the tracking information is just an estimate. There could be changes to these timeframes due to courier workloads, traffic conditions, backlog of orders and/or other external factors which is completely beyond the control of Lirash.

On rare occasions, there are unforeseen delays in delivery. Since all orders are shipped by third-party couriers, these delays are beyond our control. If you are still waiting on your delivery after 14 business days, please contact us immediately.

Please note, a late delivery does not entitle you to cancel your order. Until an investigation has not been completed by Lirash and/or the courier, Lirash will not be liable for any refunds or replacement. If you do cancel the order due to a late delivery and the investigation has not been completed, then Lirash is able to decline your request for a full refund. If you still cancel the order, then the return delivery fees, and a 15% re-stocking fee will be deducted from your refund.

Products that are made-to-order are only manufactured when an order is placed. Due to this, returns and exchanges cannot be accepted (unless the product arrived damaged).

Due to the geographic location of the craftsman, Made-to-Order products can only be delivered Sydney-Wide or alternatively can be picked up directly from our warehouse in Girraween, NSW 2145.

Made-to-order products are available in 4-6 weeks’ time from the date of placing an order. You will be notified once your order is ready.

Please note, that since Made-to-Order products are made from reclaimed wood, there will be variations in the grain of the Wood and the colour only due to the natural characteristics of Reclaimed Timber. Therefore, no two pieces will be the same.

We also cater to wholesale and commercial requirements.

If you are interested in an ongoing wholesale partnership or wish to purchase in a large quantity, please do not hesitate to reach out to us.