Announcement
Welcome to MyAlpacaStudio!
Kindly favorite our shop & follow us on social media for new products or promotion updates!
Your support means a lot to us!
🟣Instagram:
https://instagram.com/MyAlpacaStudio
🔴Pinterest:
https://www.pinterest.com/MyAlpacaStudio
👉All handmade products will be made-to-order just for you, and guarantee to ship by the promised processing time!
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WHAT WE DO's:
✔Guarantee to ship your package out by the promised processing time.
✔Contact USPS upon any possible missing packages for statue update.
WHAT WE DON'T:
❌Guarantee the package arrived by the Etsy estimated delivery date.
❌Refund your purchase / resend the order for free, due to shipping delay / package went missing After it was being delivered.
❌Resend your package for free if the package was returned to us by USPS due to undeliverable address — please contact us to purchase a new shipping label.
SUGGESTION:
👉Contact us before making your purchase if you order is time sensitive.
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Thank you for supporting our small business.
It is a great honor to be your handmade gift shop!
Featured items
Items
All Items
Reviews
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Sign in with Apple user on 25 Apr, 2024
4 out of 5 starsFirst pattern I’ve ever followed and I am so glad it came with a video will buy from seller again
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Cathy on 25 Apr, 2024
5 out of 5 starsThis will make an amazing house gift and perfect for my living room. Love it!
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Cammi on 26 Mar, 2024
5 out of 5 starsI love working with this material, it’s very good quality and I love all of the colors!
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Christine Jesse Russell on 23 Apr, 2024
5 out of 5 starsgreat to have options for cord lengths-good color selection.
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Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
Yes! We love custom orders! Just drop us a line on Etsy 'Contact Seller' and we will try our best to work with you. Besides, you can reach us @MyAlpacaStudio on Instagram and Twitter.
How to download my digital patterns after purchase?
Either of the following methods should help you access your download file.
1. With desktop/ laptop👉 Go to Etsy.com, login when the same email you use to complete the purchase, then download the pattern PDF under your Purchase History (the icon beside the Cart at the top right-hand corner).
2. With mobile phone👉 DO NOT USE ETSY APP.
Instead, use the browser (Safari, Google, Edge, etc.) from your mobile phone, go to Etsy.com, then download the pattern PDF under your Purchase History.
You will NOT be able to access your PDF file if:
❗❗ USING ETSY APP for the download - Only Etsy.com could support digital downloads. Please refer to the 'How to download' above for more information
❗❗ DO NOT HAVE A PDF READER installed on your device - Make sure your device is PDF compatible, or download one for free at Adobe.com
❗❗ SIGN IN WITH A DIFFERENT EMAIL that you use to complete the transaction - Please make sure both emails you use to purchase the pattern and the one you use for signing in are the same. Go to 'Profile' →'Settings' to double check your email address.
How to download my digital file if I checked out as Guest?
Etsy will send a download link to your email account that you use to complete the purchase. Follow the link to download the file with your computer. And please SAVE the file locally on your device, as Etsy will not keep the record of your purchase history.
Questions about Shipping
WHAT WE DO's:
✔Guarantee to ship your package out by the promised processing time.
✔Contact USPS upon any possible missing packages for statue update.
WHAT WE DON'T:
❌Refund your purchase / resend the order for free, due to shipping delay / package went missing AFTER it was being delivered.
❌Resend your package for free if the package was returned to us by USPS due to undeliverable address — please contact us to purchase a new shipping label.
❌Change your delivery address when you PM us -- We will cancel your order so you can make a new order with the correct address.
SUGGESTION:
👉Contact us before making your purchase if you order is time sensitive.
👉Upgrade your shipping to Priority Mail which include package insurance up to $100.