New to Etsy? For more information about the purchasing process, check out this helpful step-by-step guide: www.etsy.com/help/article/339

I offer layaway on items priced in excess of $100. Please contact me for specific terms and conditions.

Normally, orders will be packed and mailed within 2 business days of receiving payment. Shipping can be expedited - please contact me before purchase so I can determine the most expedient and cost effective shipping method.

All purchases are fully insured. According to insurance carrier stipulations, all items sold for $750 or more are shipped with a signature required on delivery.

No worries - all purchases are fully insured. In the unlikely event that an item is damaged in shipment, please notify me immediately upon receipt of the parcel.

All packaging material and damaged goods must be kept in the original form as received. Packaging and damaged goods must not be disposed of, released to the shipping carrier, or returned to me before a claim is completed. Failure to comply will result in claim denial.

Photograph the damaged item and all packing materials for insurance documentation purposes - multiple photos are recommended. During the claims process, a signed claim statement/affidavit will also be required. Please note claims adjustors may ask to examine the parcel when the claim is filed.

Yes - my shop has shipped parcels to happy customers in dozens of countries located on 6 continents. If you don't see your country listed as a shipping destination, please contact me for a shipping quote to your location.

Your country may impose duty/tax/VAT and/or parcel handling fees which are the responsibility of the buyer. Outbound and return shipping charges will not be refunded due to failure to pay VAT and/or parcel handling fees.

Please be aware it is unlawful for me to falsify dollar amounts on customs forms or to mark your purchase as a "gift" in order to avoid duty charges; please refrain from asking me to do so.

Please send your phone number when you place your order to expedite delivery.

Customers must contact me within 14 days to initiate returns and are responsible for all return shipping costs including insurance. Insurance for the full purchase price and parcel tracking is required. Retain insurance documentation/parcel tracking numbers for your records.

Items must be received by me in original undamaged condition. New packaging material is highly recommended to protect you against liability for damage in shipment. Refunds will be issued after the parcel has arrived and the contents have been examined for potential damage in shipment. Refunds will not be given for items that are lost/damaged in shipment.

Please note I do not refund site fees/shipping costs either way on change of heart returns or failure to pay VAT.

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Making the choice to purchase antiques and vintage items is a great way to go green!

Fragile items are securely packaged and often double boxed to protect them whilst in transit.

Please note that in consideration of the environment, clean and sturdy recycled materials may be used for shipping. I also utilize brand new natural biodegradable starch packing pellets which can be recycled or reused by parcel recipients.
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