We offer a lot of customization options.
Basically you can request the size or color customization.
Additionally you can request сustom design modifications like sleeves or skirt style and length customization.
And moreover we can create a completely new design for you by the photo reference.
We are sure that you Value additional time, materials and effort we put into the customization and would be willing to pay a bit extra for it.

If you are ordering a bridesmaids set please write to me in advance.
There are many variables that affect the coloration of the fabric, and between different fabric rolls the hint can be slightly different.
To have exactly the same color for all dresses we recommend ordering them all in one order.
Or if your ladies are ordering the dresses themselves by separate orders please tell them to write in the “note to order “ the date of the wedding or wedding party name and the overall number of the dresses being ordered.
Make sure that all the bridesmaids order the dress within 1-2 days so we can create and ship the dresses at the same time and guarantee the same hint for them.

The order processing time is 5-6 days for the basic designs and 7-9 workdays for custom designs. These terms can vary depending on the production load. We always ship as fast as possible.
The shipping terms are different depending on the state and country.
He’re the approximate shipping terms:
✈️ The USA delivery would take 5-6 days.
✈️ Delivery to Canada is 8-10 days.
✈️ Delivery to Australia is 10-14 days.
✈️ Delivery to Europe is 3-4 days.
If your country is not on the list please send me a message with your address and I’ll get back with the terms and pricing.

We take the client’s interest first and would be willing to help with any issues.
Let us know if there’s any problem with the dress in 3 days upon delivery and we’ll figure out the best solution for you.
Please note that the customized orders cannot be returned due to the nature of the items.
Refund will be issued within 3 days after the item arrived back.
I will return your payment minus 15% (PayPal or Etsy commissions, taxes, fees).
If the parcel is lost or damaged in transit the post office is responsible for that so you should request the compensation from the post and not the seller.
Your Etsy account address is used by default. Check it before placing the order or write to me if you need to change it after making the purchase.

Generally we offer fast production and fast shipping service to get the order to you ASAP. Contact us with the date and we’ll send you the best available options.
Note that the faster turnaround requires additional payment.
With the seasonal sales peak, production overload, etc we may not be able to rush the order due to our goal to deliver the best service to every customer.