SoftLeatherBags

LUSHER - Buttery Soft Slouchy Italian Leather Bags

Vancouver, Canada
|
| 3,168 Sales | 4.5 out of 5 stars 4.5 out of 5 stars

SoftLeatherBags is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

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Average review rating is 4.8 or higher

Announcement    The Original Vintage Boho Bag Brand. 100% handmade in Tuscany. Small Batch Limited Edition, One of kind leather finishes all completed by hand on each individual bag. PLEASE BEWARE OF REPLICAS AND OUR PHOTOS BEING USED ON ETSY BY OTHER SELLERS.

Shipping: We endevor to ship within 24-48 hrs Mon - Friday from our North American shipping team to our Canadian and USA Customers - Duty /Tax Free. Tracked and Registered for secure delivery.

Announcement

Last updated on Jan 16, 2024

The Original Vintage Boho Bag Brand. 100% handmade in Tuscany. Small Batch Limited Edition, One of kind leather finishes all completed by hand on each individual bag. PLEASE BEWARE OF REPLICAS AND OUR PHOTOS BEING USED ON ETSY BY OTHER SELLERS.

Shipping: We endevor to ship within 24-48 hrs Mon - Friday from our North American shipping team to our Canadian and USA Customers - Duty /Tax Free. Tracked and Registered for secure delivery.

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Sheryl

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Sheryl

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About SoftLeatherBags

Sales 3,168
On Etsy since 2021
Video summary: About

100% Handmade in Tuscany. Limited Edition Designed and One of Kind Leather Treatments Completed by hand on each individual bag.

Shop members

  • Sheryl

    Owner

    My design esthetic is boho soft and slouchy, my leather is completely one of a kind, old-world humanity at its best. We use a completely manual, plant-based wash to color reach handcrafted bag in batches of just 30 achieving a vintage effect.

Production partners

  • Bologna Italy Stone Wash Tannery

    Bologna, Italy

    in partnership with one of Italy's most popular Vintage Leather Bag Brands, we developed a unique vintage stone wash for a line of bags uniquely available in Bologna.

  • Lusher Leather Firenze

    Tuscany, Italy

    We handmake small batch bags from sustainable Italian leather and create one of a kind vintage leather finishes to achieve buttery soft leather and edgy leather finishes. All bags are handmade, designed and finished by land for LUSHER.co

Shop policies

Last updated on Dec 6, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Feb 26, 2024

Frequently asked questions

SHIPPING DETAILED

Our priority is ensuring our customers receive their package securely.

You are responsible to enter a correct address as you are creating your label.

Every package will be shipped including tracking. Signature Required.
NOTE: mail boxes. p.o or community boxes - USPS/Can Post Tracked. Please be aware delivery issues at these address' are customer responsibily

We endevor to ship within 24-48 hrs of receiving orders MON-FRI
*delays can occur on busy shipping days.
We ship from Vancouver Canada to Canada & the U.S.

IMPORTANT: Once your receive your tracking you are responsible to track your package, accept it & sign for it, or collect it before the cut off date. ABANDONED/NEGLECTED/REFUSED PACKAGES are not refundable.

RETURNS

The original purchaser must contact us within 3-5 days of receiving your package. We need to request a 'return of goods service' before it expires on day 7. After this deadline we do not accept returns. Feel free to contact us on weekends/holidays but keep in mind your return window, we are only able to request the service on business days.

Keep your original packaging will be required for the return service.

Important: If a customer has a change of heart and would like to return thier item ALL SHIPPING FEES including the original shipment to the customer, return lable & service fees ( any duties/ taxes ) are deducted from refunds.

NON REFUNDABLE - OBI BELTS/ All SALE ITEMS/RETURN REQUESTS AFTER 7 DAYS OF DELIVERY.

DO YOU MAKE CUSTOM BAGS/CUSTOMIZE

We are so glad you love our bags. Each bag is handmade from stitch to leather finish in very small batches in our three studios located in Tuscany IT. Once each bag is completed it goes through a 100% handcompleted leather finish which takes a week to complete on each bag. Our washed leather is completed manually with plant and water based colors - no chemicals are used. We have a very fast and high sell through of each batch and are unable to customize.

DO YOU SHIP TO P.O / Community BOXES?

Int./crossboarder orders going to P.O/Community mailboxes or drop boxes - be aware prior to ordering there will be a delay in your tracking as your item is delivered to the U.S POST SERVICE for delivery. Service will be tracked through USPS w/ signature required. UPS/FEDEX does not deliver to these addresses.

Canada Orders: Canada Post / Tracked and Signature required.

If you choose to enter a P.O BOX / APO address / drop box address we are not responsable for delivery issues as we are unable to manage the delivery as we do with UPS or FedEx. Any item delivered are completed on our end.

Packages must be collected before the cut off date otherwise they are abandoned & not refundable. We are not responsible to locate neglected packages

I need a rush - do you offer upgraded shipping services?

We do not offer upgraded or express services any longer. During Covid shipping providers suspended 'guarantees' for upgraded shipping and since we've experienced many frustrated customers whos delayed packages are not arriving within the promised time frame and the cost of upgraded shipping has sky rocked with no way of recouping shipping fees when items don't arrive on time.

REFUND POLICY

Items must be returned to our shipping service located in B.C Canada, unused and with all original shipping packaging in perfect condition. Your order will be refund minus the original cost of shipping to the customer and return label fees.

We cover the cost to ship to customer, but if a customer decides not to keep the item any costs associated with the order are deducted. Shipping to the customer, return shipping fees which may include duties and taxes on int. orders.

Items can not be exposed to leather products, perfumes, smoke or the elements. Unused, tags and all packaging attached.

Final sale items are non refundable or returnable for any reason.

Abandoned/Neglected or RTS packages are not refundable due to the high costs.

ETSY DISCOUNT CODES - must be applied in cart at checkout

Any Etsy discount code received during shopping on the Etsy platform must be applied at checkout in the discount code field. Please note we are unable to apply the code after purchase.

How to Redeem a Coupon Code
If you have a coupon code, you can apply this when you check out.

To redeem a coupon, you must be signed in to your account. If you don’t have an account, create one before redeeming the coupon at checkout.

'Etsy Coupons are funded by Etsy and sent to certain buyers' - it's important these codes be applied at checkout. Once an order has been confirmed and shipped we are unable to cancel the order and we do not refund orders shipped .

Do You Repair Bags?

We work very hard to make sure no item is shipped out damaged. I personally manage Quality Control in Italy as each batch is completed. If an item is *received damaged, report the damage SAME DAY as delivery and provide photos.

We do not offer repair services in Canada or the U.S. on bags damaged after use/ if the damage is not reported at delivery. Please take your bag to a local luggage and bag repair shops where they can quickly and affordably fix the damage.

Please note our vintage, soft distressed leather is not a flaw but the very heart of our brand.
Please use your item, love it and repair it when it needs it.

Abandon or Neglected Package/Deliveries

Please note, we make customers aware they are responsible to sign for their package upon delivery at the address provided. Customers are responsible once they receive tracking to track thier package, sign for it and accept their package or contact the shipping service to make arrangements before the cut off dates.

Customers not using their tracking, packages not accpeted, not picked up before the cut off date, not signed for or neglected in anyway are abandoned and not refundable. Sometimes tracking will show RTS but international items are not returned to our warehouse in Canada and are abandoned at customs.

We are not responsible to track down abandoned packages.

CLEARANCE ITEMS

Any and all items on sale/clearance are final sale. We do not accept returns or provide refunds on these items for any reason. Please read the description, return policy and our FAQ section prior to purchase for all details regarding the clearance item.

Please note our soft, distressed leather is the heart of our brand, it is not a flaw and we do not accept returns because of our boho vintage leather or soft washed cotton interior.

ALMOST PERFECT SALE
Includes bags and belts that did not pass our quality control. AP listings are clearly marked and are not returnable or refundable for any reason.