The robe is a perfect gift for your everyday use or a friend for their birthday, anniversary, wedding, Valentines Day, Mother's Day, Christmas , housewarming, graduation!! This soft bathrobe is made of 100 % Turkish terry cotton and is offered with a wide selection of colors. It comes with a waist tie and a deep pocket. This adorable bathrobe is great at bath time, pool, SPA or beach.

The standard bathrobe is large size for easy wearing/comfort. Hence we have the largest color selection in large size. We also have S/M, XL, 2XL, 3XL in white and a few other colors (Please check availability before ordering). You will have the option to select the color and size of the robe from the drop down menu. You can also choose the embroidery thread color and the font of the monogram/name. Please let me know about the embroidery thread color and the monogram or name to be embroidered on the robe in the Notes to Seller section. You can also request a preview of the embroidery.

Sizing (measured flat shoulder width , length and sleeve length) can be communicated if requested.

ABOUT:
Hello and welcome to Pompon Gifts. Pompon Gifts is a gift design company established in 2007 and specialized in personalized gifts.

ORDERING:
When ordering, please choose robe color and the embroidery place selection from the drop down menu.
Please include the following personalization info in the Notes to Seller section
-Name or message (as you would like it stitched including capitalization)
-Embroidery thread color
-Font of the monogram/name
Because the bathrobes are custom made and/or personalized, the orders are non refundable and non-exhangeable. THEREFORE PLEASE TRIPLE CHECK SPELLING IS CORRECT. The only exception to this is if a mistake is made by us, when we will either refund or remake the order.

PRODUCTION TIME:
All orders take 4-8 days to complete from purchase date. This means that it will take 4-8 days plus shipping time for you to receive the order.

CARE: Washable at 30 degrees in the washing machine. Fabric softeners are not recommended for at least 3 washings.

SHIPPING
Shipping is done with DHL Express which will deliver your item within a week. Once the package is shipped , you will be provided with a tracking number. Please ensure someone is at the address to collect the parcel. Please also give your telephone number in the NOTES TO SELLER section so that you can be contacted by DHL for faster delivery. If you are out when delivery is attempted , they will take it to the local sorting office where you can collect or re-arrange delivery. They only hold parcels for 1 week before returning to the sender. If a personalized item gets returned, the buyer will be responsible for paying return P&P costs. No refund can be given for the reason on personalized item.
Buyers are responsible for any customs and import taxes/levies that may apply. We are not responsible for delays due to customs.

PAYMENT OPTIONS
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

RETURNS AND EXCHANGES
We hope that you will be completely happy with your purchase. However, if you receive an item that is damaged or which has a flaw, please contact us within 48 hours of receipt and include a photo of the flawed area. We will send a shipping label to send it back to us. We will then produce and re-send a new item within 10 business days. If we cannot fix the error or mistake within your time frame, we will happily refund your payment once the order has been returned to us.

Otherwise, we don't accept returns & exchanges due to personalized nature of items. But please contact us if you have any problems with your order.

PRIVACY POLICY
We will only use shipping&billing addresses and contact info
-to communicate with you about your order
-to fulfill your order
-for legal reasons(like paying taxes)

CONTACT
Please e-mail us at hulyao [!at] superonline.com and follow us at instagram #pompongifts