PEGAI

Personalized Rugged Leather Crafts

Dallas, Texas
|
| 90,151 Sales | 5 out of 5 stars 5 out of 5 stars

PEGAI is a Star Seller!

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Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to PEGAI where you can find exclusive leather goods at inclusive price points!
Every craft sold sponsors a day of education for a child in need.

⟡ PERSONALIZATION ⟡

We can either use our fire branding machine to emboss initials on the leather or our laser-engraving machine to engrave logos, artworks, and quotes on our products.

For fire-branded initials, please make sure to double-check the personalization request before submitting your order and let us know as soon as possible if there are any changes.

For laser-engraving orders, kindly reach out to us for assistance and further instructions.

⟡ WHAT MAKES OUR LEATHER SPECIAL? ⟡

At PEGAI, we only use the top 3% of the cleanest hides. We only work with minimal leather finishes to accentuate the hide grain's natural beauty and embrace the imperfect elegance of nature's intention.

These finish types do NOT cover any imperfections such as bug bites, veins, fence scratches, and other markings that tell a story about the animal's life. To us, leather is a living object, and it has to be treated with respect at all stages of this crafting process.

⟡ SHIPPING ⟡

We do our best to ship out all items within two to three business days. While we have very limited control when it comes to the courier company’s speed, please still reach out to us if ever there are any delays, lost packages, and others so we can help you to investigate this.

US customers are eligible for FREE standard shipping if the order total reaches $35 and above. We also now accept international orders which will most likely be shipped through FedEx International or DHL Express.

⟡ HOW TO CONTACT ⟡

For any other concerns/questions, please feel free to reach out to us through Etsy messages and we will be more than happy to assist you! You may also call us at +1 (877) 885 8580.

Thank you so much again for visiting our shop!

Announcement

Last updated on Apr 25, 2023

Welcome to PEGAI where you can find exclusive leather goods at inclusive price points!
Every craft sold sponsors a day of education for a child in need.

⟡ PERSONALIZATION ⟡

We can either use our fire branding machine to emboss initials on the leather or our laser-engraving machine to engrave logos, artworks, and quotes on our products.

For fire-branded initials, please make sure to double-check the personalization request before submitting your order and let us know as soon as possible if there are any changes.

For laser-engraving orders, kindly reach out to us for assistance and further instructions.

⟡ WHAT MAKES OUR LEATHER SPECIAL? ⟡

At PEGAI, we only use the top 3% of the cleanest hides. We only work with minimal leather finishes to accentuate the hide grain's natural beauty and embrace the imperfect elegance of nature's intention.

These finish types do NOT cover any imperfections such as bug bites, veins, fence scratches, and other markings that tell a story about the animal's life. To us, leather is a living object, and it has to be treated with respect at all stages of this crafting process.

⟡ SHIPPING ⟡

We do our best to ship out all items within two to three business days. While we have very limited control when it comes to the courier company’s speed, please still reach out to us if ever there are any delays, lost packages, and others so we can help you to investigate this.

US customers are eligible for FREE standard shipping if the order total reaches $35 and above. We also now accept international orders which will most likely be shipped through FedEx International or DHL Express.

⟡ HOW TO CONTACT ⟡

For any other concerns/questions, please feel free to reach out to us through Etsy messages and we will be more than happy to assist you! You may also call us at +1 (877) 885 8580.

Thank you so much again for visiting our shop!

90151 Sales

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Items

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The Pegai Family

Contact shop owner

The Pegai Family

Reviews

Average item review
5 out of 5 stars
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About PEGAI

Sales 90,151
On Etsy since 2017

Real, full-grain leather is here.

Shop members

  • Tanner

    Owner, Chief Craftsman

    Originating from Turkey, Tanner has his MBA from the University of Illinois at Urbana-Champaign. He is PEGAI's founder, chief craftsman, and head designer with a huge passion for leather that sprouted from the tannery he grew up in.

  • Carmen

    Content Manager, Photographer

    As PEGAI's content manager, designer, and photographer Carmen is a pro in all things media! You can find him learning new camera techniques, perfecting our displayed product colors, and working hard to keep our TikTok engaging.

  • Johnny

    Maker, Shipper

    All of our custom personalization starts and ends with Johnny, PEGAI's embosser and shipper! You can trust your items are being handled quickly and carefully thanks to our shop's main muscle.

Production partners

  • Troy Leather

    Canakkale, Türkiye

    Troy Leather is a small workshop in the ancient Troy region of Turkey. After visiting hundreds of factories, we decided to house this facility for its high quality production, skilled artisans, and ethical, sustainable standards. They send us our leather crafts to Dallas, where we do the embossing.

Shop policies

Last updated on Jun 27, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Dec 7, 2023

Frequently asked questions

Do you accept bulk orders?

Absolutely! Kindly reach out to us for additional assistance. Bulk orders usually start at 20+ items.

There are marks and scratches on my product. Is this a defect?

No, marks and scratches on leather are not defects. These are on the leather by its nature. PEGAI only uses minimal finishes on these leathers to accentuate the hide grain's natural beauty and embrace the imperfect elegance of nature's intention.

These finish types do NOT cover any imperfections such as bug bites, veins, fence scratches, and other markings that tell a story about the animal's life. To us, leather is a living object, and it has to be treated with respect at all stages of this crafting process.

If you'd like a video version or tips on how to remove some of these scratches, please reach out to us via Etsy messages.

Can I personalize my items?

Yes, some of our products can be personalized. This will be done either through monogramming/embossing (fire branded initials) or laser engraving.

Logos and artworks are usually engraved using our laser engraving machine, while initials (limited to a specific number of characters) are monogrammed to the leather using our embossing machine.

However, some of the products currently cannot be personalized. Please reach out to us if you have any further inquiries about your orders!

Care instructions

Truly luxurious leather showcases its preserved grain characteristics.

The appearance of vein marks, minor scratches, variations in color and grain marks are not defects, in fact they are the hallmark of true artisan grade leathers.

To ensure the care and longevity of your Pegai craft:

ෆ Store in a cool, dry place.
ෆ Avoid prolonged exposure to sunlight or rain.
ෆ Wipe away excessive moisture with a soft dry cloth.

How do I send my logo, artwork, or requests for laser engraving?

You may send the images/requests via Etsy messages. Once our team receives the file, we will send you an illustration proof within 24 hours.

Once approved, we will proceed with engraving your item. This whole process might take at most one week (depending on the number of orders).

Which items are returnable?

✳ 𝑢𝑛𝑢𝑠𝑒𝑑, 𝑛𝑜𝑛-𝑝𝑒𝑟𝑠𝑜𝑛𝑎𝑙𝑖𝑧𝑒𝑑 𝑖𝑡𝑒𝑚𝑠
ෆ These items can be returned within 30 days of delivery. The customer will be responsible for their own return shipping method.

✳ 𝑛𝑜𝑛-𝑝𝑒𝑟𝑠𝑜𝑛𝑎𝑙𝑖𝑧𝑒𝑑 𝑖𝑛𝑐𝑜𝑟𝑟𝑒𝑐𝑡 𝑖𝑡𝑒𝑚
ෆ The team will send a pre-paid label so we can get the item back in the workshop. We will then replace it with the correct item or offer a full refund (whichever the customer prefers).

✳ 𝑑𝑎𝑚𝑎𝑔𝑒𝑑 & 𝑑𝑒𝑓𝑒𝑐𝑡𝑖𝑣𝑒 𝑖𝑡𝑒𝑚
ෆ Kindly send a picture of the damage or defect via Etsy messages so that we may further assist with repairs and replacements.

ෆ Please note that personalized items that were correctly fulfilled and are not damaged nor defective are non-refundable.

Seller details

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