As a token of my appreciation
free domestic shipping when your order value is £40 or more.

Free postage is not refundable. Offers can not be applied after the order has been placed. Offer will be applied where applicable by Etsy during checkout automatically.

Thank you for your amazing support and love for my work!

Custom and personalisations are different from commissions and I often offer them for FREE.
So what is a customisation, it is a minor change in finish - like instead of pale you wish a marble or dark grey finish. You wish for rubber feet or a bit off copper or silver attached to your sculpture solid.

What is a commission - a change in size or design.
These start from around £50 but it is worth getting in touch to check if your change can be done for less.

A completely new design, uniquely to you!
Those commissions start at £300 and include a design service, crafting service as well as one finished work / prototype. However, details need to be discussed from project to project. Please feel invited to get in touch.

All materials used to wrap my works for you are made of recycled materials except the eco Flo which is loose fill made of sweetcorn or rice. So everything can be reused, recycled or even added to your compost.
PASiNGA is as required by law part of country relevant recycling schemes. 
Please don’t hesitate to get in touch if you have any questions or requests, thank you!

Most orders will encounter additional charges like duty and taxes during the import process. Information and payment links will be forwarded to you by the courier via email in most cases. Delivery will depend on payment.

EU orders paid with IOSS - this means tax is paid but there could still be a duty / administrative fee the courier is asking for processing your item through customs.
EU orders without IOSS - tax and duty will need to paid before delivery can take place.

USA orders up to £500 will have no additional tax or duty.

Rest of the world customs taxes and duty will depend on your countries current regulations.

>>> All import taxes and fees are the customers responsibility.

PASiNGA will assist in any way possible but the seller is not responsible for these items.

Couriers will ask for an additional retrieving fee as well as return shipping charges should a return be an option and the parcel is not being automatically destroyed which is sometimes the case for international orders.
Please be aware that these cost will be the customers / buyers responsibility.

Thank you for understanding.

Happy Holidays to you and your family and friends!

UK last order date - normal shipping - 12.12.23. Express shipping 16.12.23.
International last order date - normal shipping - 22.11.23. Express shipping - 05.12.23.

Orders placed from and after the 22nd of December 2023 will be crafted, finished and shipped from January the 3rd, 2024.

Please allow me to thank you for your ongoing support and I will do everything I can to keep you up to date in regards to your kind order. I appreciate any request and all kindly sent emails and I will answer within 72 hours.